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Bit Total Security (2023) Where is the virtual keyboard NOT attached to Safe Pay?

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JennyPat
JennyPat
in Privacy

Hi, I'm a new user of Bitdefender. I used the Competitors virtual keyboard for years to do banking, as well as to sign into sensitive websites. Please help me find a virtual keyboard, because I don't trust that keyboard scanners have been completely blocked. I can't even find either a virtual keyboard or reference to keyboard scanner protection feature in the program I bought yesterday. Is there a way to use the safepay keyboard without buying anything? Thank you for your help.

Also, if this is in the wrong category would someone please tell me the correct one?

Answers

  • Scott
    Scott Defender of the month mod
    edited January 2023
    Options

    Hi @JennyPat

    With Safepay open, go to the top right 3 dots, and ticking it will give you the option to open the virtual keyboard. Also, is the little blue keyboard option next to it. In the 3 dot Settings, is the option to automatically launch the keyboard for password sites.

    I hope that helped :)

    Scott

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

    Be safe, not paranoid.

  • JennyPat
    JennyPat
    Options

    Hi, no I can't get the keyboard to appear other than on the safepay screen. When I go back to browser (edge), and put cursor into password box, no keyboard appears. I go back to safepay and there it is, but Safepay and the browser will not appear on the screen at the same time. So no keyboard.

  • Scott
    Scott Defender of the month mod
    Options

    So you're right, Jenny; there is no separate BD keyboard apart from the one in Safepay, unfortunately.

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

    Be safe, not paranoid.

  • JennyPat
    JennyPat
    Options

    Thanks for your help. Please pass along a request to the development team to include one in the next version. Best regards.

  • Scott
    Scott Defender of the month mod
    Options

    You're welcome :) If you wanted to start a thread asking for that feature to be considered, may get more traction if a lot of members vote for it, or reply regarding that feature. Otherwise, it may not, it probably will not happen, just being honest :)

    https://community.bitdefender.com/en/categories/product-features-and-ideation

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

    Be safe, not paranoid.

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