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Sensitive Documents Opened In Safepay Are Saved On My PC

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MThom
MThom
edited October 2022 in Privacy

I was a little startled to discover that copies of financial documents that I've opened in Safepay are living in my Windows 10 downloads folder. My Chrome setting for pdf files is still set on the default that directs that pdf files can be opened and viewed. I have not selected for pdf files to go to my downloads folder, but that seems to be what is happening. I'm not really tech savvy so perhaps I'm missing something? I don't know if it's a Bitdefender issue or a Windows 10 issue or a Chrome issue. I just find it disconcerting for sensitive documents that I simply wanted to view or print in Safepay to be saved on my PC.

Any suggestions for avoiding this? Thanks!

Comments

  • Alexandru_BD
    Alexandru_BD admin
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    Hello @MThom and welcome to the Community!

    Please clarify if you are referring to the Safepay downloads folder:

    downloads.JPG

    Normally, the downloads folder located in your PC should have no link with the Safepay folder, as far as I'm aware.

    If the documents are in the Safepay folder, it's possible that the download button was clicked when opening the pdf.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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