Safepay setup

edited January 19 in Privacy

Safepay is not appearing on the site it ought to, banking etc. I'm on a new Windows PC; Safepay has works and continues to work properly on all of my devices. How do I invoke Safepay to "open" and then always open when I go to a financial site? Thank you in advance for your response.



  • Hello @jb8t and welcome to the Community!

    Safepay will prompt to open or will automatically open only banking websites, as this is a browser designed for online banking activities.

    If Safepay does not open a banking website automatically, do the following:

    1. Make sure Encrypted web scan option is turned ON. To find it, go to Protection > click on the Settings button in the ONLINE THREAT PREVENTION module, then make sure the ENCRYPTED WEB SCAN slider is set to ON(blue). 
    2. Open Safepay and access the website you want to be opened automatically or to be prompted for when accessed. Click the the star icon at the end of the address bar. Check the box Automatically open in Safepay then click Create.

    Let us know how it goes.