SafePay and Password Manager

Grazza
Grazza
edited November 9 in Privacy

Whenever I open Safepay I need to login to Password Manager. So far, no problem.

However when I click on my saved shortcut to my bank, the saved login in Password Manager does not automatically go in. I have to click on Password Manager and wait until it has loaded all my passwords and then go back to my bank tab, refresh the tab, then the login gets loaded. Is it supposed to work that way? Seems very inefficient.

Further I notice that the Password Manager version used with SafePay is 1.2.4 whereas the version used with MS Edge is a higher version. Please explain.

Answers

  • Alexandru_BD
    Alexandru_BD admin

    Hello @Grazza,

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact channels available here:

    https://www.bitdefender.com/consumer/support/help/

    Choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

    Let us know how it goes.

    Regards,

    Alex

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