Account security

Antonio68

Hi,

I use 2 step verification (e-mail option).

Some people have access to my e-mail address.

Is my account safe? What can i do if my account is stolen ?

Thanks a lot in advance

António

Flexx

https://community.bitdefender.com/en/discussion/101563/account-security

If others have access to your email, your account may be at risk because the email is often used for password resets and verification codes. Here's what you can do to protect your account:

1. Change your email password: Ensure that your email account is secure by changing its password to something strong and unique.
2. Revoke access: If others have access to your email, remove them by logging out of all devices or updating account permissions.
3. Use a more secure 2FA option: Switch to an app-based authentication method (like Google Authenticator or Microsoft Authenticator), which is generally more secure than email-based 2FA.
4. Enable account recovery options: Set up backup recovery methods like security questions or a backup phone number.

If your account is stolen:

1. Immediately change your passwords: Start with your email and the compromised account.
2. Use the recovery options: Use the account recovery process provided by the service.
3. Report the issue: Contact the platform's support team to report the account theft.

Regards