-
How to Install on Windows for ARM / Snapdragon?
I have been trying to install bitdefender on two machines that are running Windows on ARM - a Samsung and an HP Envy X2 LTE. Install always fails. Anyone else having similar issues on ARM / Snapdragon based Windows 10 laptops? Thanks
-
Licence count with a dual boot system
In the new year I intend to set-up a dual booting system with my current Windows 7 on my existing SSD and Windows 10 on a new SSD. The main reason for this is for Oculus VR which no longer works properly under Win 7 but I don't want to fully switch to Win 10. My current Total Security 2019 licence (new this week) allows…
-
Moved: how do I find activation key?
This discussion has been moved.
-
How long does it take to get the activation code?I have got the verification email thoug
-
Can't install
I'm a Windows 10 user. It's the 4th time i run the following steps: * install Bitdefender Total Security 2019 * Installer hang at about 75% completion * After a lot of hours restart the computer or crash * Bitdefender is installed but a some features missing and the FIX button do nothing. Moreover the program do not start…
-
just subscribed
but no activation code received
-
No code in gmail
I paid money, but didnt get any code in gmail... how to get it ?
-
How to install bit defender total security in 3rd device
I purchased Bitdefender TOTAL Security from Amazon. It was for 3 devices and 3 years. I was given a activation code. Through this code, I installed in two computers. I could not install it in 3rd device in my one of the desktop computer. Kindly solve the issue at the earliest. Regards, Sujit Naskar
-
no subscription?
i recently bought the internet security subscription, i went to my subscription tab and i saw that i had 2 free trials (Bitdefender premium vpn & Bitdefender total security) and when i activated my code i still saw those two free trials, i didnt see my subscription.
-
renew without installing software again
I use internet security and as it was about to expire, i bought an activation code and activated it on Bitdefender Central. In my dashboard a second version on Internet security appeared: the one about to expire and the new one which is active but not installed on any device. I wanted to renew my license, and I had hoped…
-
Renewal nag ....or scam?
Hi all. I renewed my subscription about a month ago, have about 400 days left on my account. Today I received an email from Bitdefender letting me know my subscription ends on 7-31 and it's time to renew, with click to purchase buttons. Huh? Got in touch through a chat window and checked my account and was told, no…
-
Old Email address shows in My Devices
2 -3 years ago I changed my email address and have been using the new one ever since, the new email address is my registered one for My Account and have no issues with BitDefender Central logins or anything else to do with my account but my issue is that when I look at My Devices none of them show the new email address,…
-
switch the new account to the old one
I have this old account and I've bought a new one , I need to switch it to the old one, how could I do it?
-
Desktop activation Error with email
I am having trouble activating Bitdefender on my laptop computer after re-installation. It wasn't letting me activate a new subscription with a new account so I re-installed it. This process worked on other devices, but not this one. I can't change the password either. The error is Same error appears when I enter the email…
-
Unable to connect to the server
I cannot sign in my account to complete my installation.. Unable to connect to the server what should I do?? thank you!
-
Upgrading Total Security 2018 to Family Pack
Hello Bitdefender, I currently have a subscription of Total Security 2018 with 2 years of support left on it. I am interested in the Family Pack to increase the number of licenses available to me. What will happen to my current subscription of 2 years if I decide to purchase the Family Pack offer?
-
Won't install on additional devices
Hi. I bought this for 3 devices. When I activated using the the code emailed to me, it selected 1 device. Then when I went to activate another device and it said the code was already used. How do I install this? I've already gone a day with no protection.
-
My licence is active but i'm being asked for an activation code ???
My account is in good standing with three devices protected and my monthly subscription payment comes out every month. Why am I being asked to enter an activation code ?? I'm currently unprotected after 2 years of membership. Please how can I get my system protected again ? AudreyE
-
If i formatted my pc, can i get back my antivirus?
Hello, I have purchased bitdefender antivirus plus, i have installed it on my computer but i had to reinstalled my windows and now i can't get another key activation for the antivirus because i already used it once. In my account it says that the antivirus is installed on this computer.. but once i formatted the pc, it was…
-
Renewed subscription
I recently renewed my subscription and on my device it shows I have 371 days left. My subscription allows me to install Bitdefender on upto 3 devices and it is installed on one other. On the other device there is a notification that the subscription expires in a few days. Do I have to reinstall Bitdefender on the other…
-
bdredline.exe Bitdefender Total Security 2020
i have bit defender 2020, but there is this thing that is bdredline.exe, it seems like some old thing and the product name and copyright are different than for other bitdefender .exe properties for total security 2020. its also in common files. bdredline.exe wants to access my internet thru the firewall, so am just asking.…
-
I have not received my activation code. How long does it take to receive the code?
I have not received my activation code. How long does it take to receive the code?
-
Repeat the program on one device.
I bought a package with 3 devices. 1 device installed But another device Failed to install, therefore repeated installation Cannot be installed So will come to install another device But the program says that it has been completed How can I fix this problem? ส่งความคิดเห็น ประวัติ บันทึกแล้ว ชุมชน
-
Antivirus instead of Total Security
Hi, I have license for Total security and I want to ask - is there any way how to install Antivirus Plus instead of whole Total security pack? Or I have to buy another license for Antiviru plus? I am asking because I found Total security has too many unnecessary functions, so I would be satisfied with Antivirus plus only.…
-
Unauthorized charge from 2Checkout
I have received a suspicious charge from my bank account that I did not authorize for $89.99. I have had auto renew disabled since 12-31-2018, is there a way I can be refunded?
-
Cancel automatic renew
I came to know that there is an automatic renew of subscrition and i want to cancel it. I've read the support page in my Bitfender Central and there are these instructions: * Select the My Subscriptions section in the sidebar. * Access My Payments. * Click the name of your Bitdefender product. * Click Manage your…
-
no subscriptions?
In my Bitdefender Windows application, it shows that BitDefender Internet Security 2019 is installed on 2 out of 10 devices. I want to add a new device. But when I visit Central (https://central.bitdefender.com/) it is reported that I have no subscriptions. Where are my licenses and how do I access them?
-
App re-installation fail
Greetings: currently having tech issues w/re-installing bitdefender total security since last week which I already addressed to bitdefender central but up until now w/out any reply . Quote How do you do ?! I am writing in concern to my bitdefender total security subscription -- on Wednesday my notebook ended up w/a virus…
-
Bitdefender install freeze
Hi, I just bought the Bitdefender but its freeze in install at 82%.. No error messages, Its just stops. I tried 3 times, but its not works. I already uninstall my previous antivirus, please help, what can i do? Thanks
-
2checkout is confused
I just received this notice from 2checkout: A while ago, you made the smart decision to start using Bitdefender Total Security 2019, acknowledged Product of the Year in independent testing. Your protection expires on 2019-08-01. Sit back, relax, and enjoy continuous advanced cyber-protection. Renew now! Thing is, I have…
