no subscriptions?

williamc

In my Bitdefender Windows application, it shows that BitDefender Internet Security 2019 is installed on 2 out of 10 devices.  I want to add a new device.  But when I visit Central (https://central.bitdefender.com/) it is reported that I have no subscriptions.  Where are my licenses and how do I access them?

williamc

Answer is that I was using the wrong account login.  I opened the software from system tray, and looked at the email address under My Account.  That is the email which must be used to login in to Central.

[Deleted User]

Hello /index.php?/profile/6939-williamc/&do=hovercard" data-mentionid="6939" href="<___base_url___>/index.php?/profile/6939-williamc/" rel="">@williamc,

I'm glad to hear you sorted it out! I will close the thread now.

Thread locked.