Won't install on additional devices
Hi. I bought this for 3 devices. When I activated using the the code emailed to me, it selected 1 device. Then when I went to activate another device and it said the code was already used. How do I install this? I've already gone a day with no protection.
Answers
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Hello Marei,
The activation code is used once and only once when activating a subscription on the account, after the purchase meaning that at this point you do not need it anymore. In order to install Bitdefender on a 2nd, 3rd device etc. all you need to do is to login into your Bitdefender Central account and download it from there. To do so, please follow the below steps on the new machine:
- Access your account via https://central.bitdefender.com
- Click on MyDevices
- Click on Install Protection -> Protect this device -> Me
- A file will be saved on your system
- Run the installation file and follow the on-screen steps
For a more in-depth tutorial, please follow the link below:
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Thank you for your reply. I tried that, but there seems to be an issue because I used the activation code on my RDP (which is on my PC) so when I try to install the software for my PC it keeps defaulting to the RDP. I have to be on my PC for either one of these so is it not possible to install on RDP and a PC that the RDP is on? So confused....
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Did you get this resolved, Marei? I'm having the same issue.
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I wanted to share protection with a friend of mine, but I don´t want him to share it with another person... it´s possible to do that?
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