Renewal nag ....or scam?

Califlefty

Hi all. I renewed my subscription about a month ago, have about 400 days left on my account. Today I received an email from Bitdefender letting me know my subscription ends on 7-31 and it's time to renew, with click to purchase buttons. Huh? Got in touch through a chat window and checked my account and was told, no problems my subscription was active. So why did I get this email I asked. Oh...the "old subscription" was expiring, we just wanted to send you a notification. Huh? Nowhere on the email does it say this was just a notification for an "old subscription", only a hurry and renew (at an inflated price to boot). So I wasted about half an hour on a back-handed trick to renewing the subscription again? This ain't right! If you get that email...don't automatically renew without checking it out. I've got my eye on you bitdefender.

Flexx

https://community.bitdefender.com/en/discussion/82594/renewal-nag-or-scam

Hi Member,

You can enable/ disable auto renewal as per your wish. If you want to disable auto renewal, kindly follow the link : https://www.bitdefender.com/consumer/support/answer/1444/

If this helps, kindly mark answer as agree/ accepted

Regards

Flex

(Bitdefender beta tester 2019/ 2020)