I have not received my activation code. How long does it take to receive the code?

Saleemi
Saleemi
edited July 25 in Install activation

I have not received my activation code. How long does it take to receive the code?

Answers

  • Hello Saleemi,

    The code can take up to 2-4 hours to arrive to your inbox, however, it is usually sent as soon as the purchase is confirmed. Sometimes, the email containing the activation code is redirected to the spam/junk folder, you should check there as well.

    In case you still cannot locate your activation code, please contact us at bitsy@bitdefender.com.

  • Ken Stenglein
    edited July 25

    I have not received my "activation code." And I want to get that on email.

    Thank you.

    Ken Stenglein

    [email address removed by admin]

  • Gjoksi
    Gjoksi Defender of the month mod

    @Ken Stenglein

    Hello.

    Just follow the steps from this article:

    https://www.bitdefender.com/consumer/support/answer/2356/

    Regards.

This discussion has been closed.