I have received a suspicious charge from my bank account that I did not authorize for $89.99. I have had auto renew disabled since 12-31-2018, is there a way I can be refunded?
Hello /index.php?/profile/218148-smr3020/&do=hovercard" data-mentionid="218148" href="<___base_url___>/index.php?/profile/218148-smr3020/" rel="">@SMR3020,
From what it seems, you have re-enabled the automatic renewal by manually renewing your subscription, after you disabled the automatic renewal. You were also sent some notifications via e-mail that you have the option enabled and that the license will auto-renew, thus, you can rest assured as the automatic renewal was not made without notifying you.
Keep in mind that you can always contact us at bitsy@bitdefender.com, should you want us to further assist you with your refund request.
I have hidden your post due to the fact that usually we do not offer commercial support on our forums. I hope I was able to provide you with a bit of useful information.
