switch the new account to the old one

Abdulmalik

I have this old account and I've bought a new one , I need to switch it to the old one, how could I do it?

Flexx

https://community.bitdefender.com/en/discussion/82450/switch-the-new-account-to-the-old-one

@Abdulmalik

Can you kindly explain exactly what issue you are facing.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

Abdulmalik

Thanks a lot for your response

Let me explain

For example

This is the old account (aaaa@a.com) an official one.

It's account is expired.

And this is a new account (nnn@a.com) unofficial one.

Now I need to switch the new account to the official one.

Best Regards

Flexx

https://community.bitdefender.com/en/discussion/comment/296046#Comment_296046

Here is what I have understood, you have to change the registered email address with your bitdefender central account. Is that so ?

Jayakrishnan

Hello @Abdulmalik

If you want to change the account (email ID) from bitdefender application,

1. Bring up Bitdefender from the desktop icon.

2. Click on the My Account  icon on the left sidebar of the Bitdefender interface.

3. Click the Switch Account button to change the account linked to the computer.

4. Choose Sign In and login the e-mail address and the password of the other Central account

If you are looking for anything else, just drop a mail to bitsy@bitdefender.com describing the issue, bitdefender team will respond back to your email.

If you find this response helpful, please mark it as accepted/agree.