Desktop activation Error with email

spspinz

I am having trouble activating Bitdefender on my laptop computer after re-installation. It wasn't letting me activate a new subscription with a new account so I re-installed it. This process worked on other devices, but not this one. I can't change the password either. The error is

Same error appears when I enter the email when clicking 'Forgot password?'.

Any help is much appreciated!

Jayakrishnan

Hello @spspinz

Are you using any VPN or any firewall other than Bitdefender? If yes, disable it and make a try.

If issue persists, drop a mail describing the issue and screenshot to bitsy@bitdefender.com

You can also create a new ticket at https://www.bitdefender.com/support/contact-us.html?last_page=ConsumerCategory

If you find my response helpful, please mark it as accepted/agree.