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add time/change subscription
hi, need help just now i purchased a 1yr/5devices subscription then after that i saw the price for 1yr/10devices with a difference of few dollars from what ive purchased.. so now can i still change my subscription to 10devices? so i wont need to buy 2x 5devices subs thanks
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It seems you have no subscriptions
Hi! Wanted to install Total Security 2019 on another computer (got it working on my main comp). Steps I took are: 1) Sent the link from Bitdefender Central 2) Ran http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2016_UninstallTool.exe 3) Downloaded the new installer (using the link from email) 4) At the end…
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BD IS 2019 Offline Installer
Hi, need BitDdefender Internet Security 2019 Offline Installer
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How to upgrade to 2019
Would the proper procedure to upgrade from 2018 to the new 2019 version be similar to the /index.php?/topic/76623-how-to-upgrade-to-2018/" rel="">upgrade to 2018? Looks like you'd run the 2018 Uninstall Tool and reboot, then install the new 2019 version through your BD Central account, is that correct? TIA, looking forward…
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Detecting BD Antivirus but not installed
I have Windows 7 64 and had BD Total Security 2017 previously and uninstalled it as well as used the BD 2017 removal tool. When I go to install BD Total Security 2019 the Application Compatibility Check detects BD Antivirus but its not showing as installed in Programs and Features. The BD Agent shows version 23.0.8.115. Is…
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Error code -3
I just upgraded my Windows 7 PC from Total Security 2018 to Total Security 2019. I received the following notification after the upgrade: When I launch my browser (Chrome), I also receive a message that I am unsafe.
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User guide of 2018 in version 2019
I have upgraded to version 2019, but when I click on Support (left column), then on User Guide, I get the user guide of version 2018.
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Central Account Relogin & Main GUI Screen Issue
Most of consumer product users are experiencing weird issue after installation & activation of Bitdefender 2019. The product continuously shows Bitdefender Account Window, but it was activated(see attachment). After disconnecting internet in system, Bitdefender Main Interface loads properly. Please fix up issue at…
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Applied work Profile is not shown
Where can I see if a certain profile (for example Work Profile) is applied. I see no change in widget or icon on the taskbar when I choose a WorkProfile.
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Where can I choose AutoPilot?
When I look in the User Guide 2019, the AutoPilot should be available on the Dashboard. Nowhere on the dashboard I can see a button for AutoPilot. Where in version 2019 can I make the choice of AutoPilot?
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Updating BD-Total-Security 2018 to 2019 etc.
I am running Bitdefender Total Seurity 2018 on Win-10-1803-17134-285. I singned into my account and downloded the given file for updating to 2019 (bitdefender_windows_4be206baxxxxxxxxx.....exe, 11.266 MB, I installed it as admin, the process started, but after a short while nothing was happening. Inspite of that I rebooted…
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No 2nd device install
Hi all. I just updated my Bitdefender antivirus plus 2015 3 devices.....to the 2019 version successfully via Bitdefender Central, its installed for 1 year on my PC, I have also installed the neccessary download from Bit Def Central from my account to my mobile Phone but it wont activate on the phone, the software does not…
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Account expiring without using, and download problem
My company purchased Bitdefender through a retailer. 1. I got forwarded an email on 29 Aug about our Control Center account being created. Then, on the 30 Aug I got another forwarded email saying your xxxxxxxx license key will expire in 29 days. Why is it? We haven't started using yet. 2. Is there a direct download to the…
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unhappy
Bought Bit Defender anti virus plus..Site ratings don't work even after clearing the Browser cache...Forget the password fill in How do I cancel auto renewal? Windows 10 64 bit..
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Antivirus \ Exceptions
Hello Bitdefender, With every new installation of Bitdefender Total Security, the Exceptions in Antivirus must be entered manually again and again. That should be better! The file with all the exceptions must be able to be read. Very disturbing.
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on real release will upgrade happen using normal update system ?
Hi, I took the plunge a few weeks ago and i'm currently 2019 version 23.0.8.17 product version from 14/07/2018. When the 2019 line of products get officially released will this real release version be develivered using the normal update system of this build as well without losing any settings ? Or will i have to redownload…
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FREE upgrade to 2019 crapware!
I am so annoyed at present. After over a month of nagging popups saying upgrade you 2015 Bitdefender Anti Virus to 2019, I now have NO anti-virus protection and I am not able to access the user interface. Update 98% failed, contact support. Start creating a ticket, give all details and FAIL!! I even asked Bitdefender, here…