It seems you have no subscriptions

Lurius

Hi! Wanted to install Total Security 2019 on another computer (got it working on my main comp). Steps I took are:

1) Sent the link from Bitdefender Central

2) Ran http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2016_UninstallTool.exe

3) Downloaded the new installer (using the link from email)

4) At the end of installation all I got is "It seems you have no subscriptions"

Sergiu C.

Hi, 



Can you try a Switch account on the second PC?

 

- open Bitdefender 

- click My Account > Switch Account

- enter the email address and password associated to your Bitdefender Central account. 



Thank you. 

Lurius

I ran 2018-version of that bitdefender uninstaller and now everything is ok on that computer (=installed the new 2019 ok). (before that I ran only the 2016 version and it didn't work (maybe, because that machine never had the 2016 version of the software))

Sergiu C.

1 minute ago, Lurius said:

I ran 2018-version of that bitdefender uninstaller and now everything is ok on that computer (=installed the new 2019 ok).

Thanks for the update.