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Updating BD-Total-Security 2018 to 2019 etc.

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I am running Bitdefender Total Seurity 2018 on Win-10-1803-17134-285. I singned into my account and downloded the given file for updating to 2019 (bitdefender_windows_4be206baxxxxxxxxx.....exe, 11.266 MB, I installed it as admin, the process started, but after a short while nothing was happening. Inspite of that I rebooted my PC, but there was no button "Install" and the program still appears as "Bitdefender Total Security 2018". What am I doing wrong?  My second problem is: Where can I check the installed version-Number and in which file are my settings stored from Total-Security 2018, and can I copy that file into the updated version 2019 in case I can make a functioning update to 2019 ??? Thank you for any help !!

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