Hi, I have just purchased a Total Security 5-device licence. I had already installed the free 30-day trial on two Windows computers and an Android phone. I was sent an email with an "Activate Subscription" button which worked fine with "Bitdefender Central" - on that site I see my paid subscription and my three devices listed.
However when I log into "My Bitdefender" with the *same* email and password, it doesn't know about my paid subscription (it says I have Free Edition) and it only shows one device, and that device is wrong (it has the wrong name and Windows version). "My Bitdefender" has a button on its subscription page labelled "Add licence key", which sounds like a good idea. But I wasn't emailed a licence key, only an "Activate Subscripton" button!
How do I get My Bitdefender to know about my subscription and devices like Bitdefender Central does. And why are there two different sites anyway?
Thanks.