How to reset 2FA... not working

Question

I'm the sole admin for a small business. I went to log in to GravityZone today (haven't logged in in months), and it won't accept my Google Authenticator code. Tried finding a way to contact support, and all I can see is "contact through console" which I can't get into

Andrei_S Enterprise · Answer

Hello @SpudMuffin ,

We can reset the 2FA for you if you reach out to us at

https://www.bitdefender.com/business/support/en/71263-85158-contact.html

and provide proof of purchase.

P. S. I have also replied to you on Reddit 🙂

Kind Regards,

Andrei