Bitdefender renewed itself
And I’m stuck with a disobedient app that comes with a ridiculously out of control limited functionality VPN that auto connects repeatedly after having been turned off in ipad settings.
Yet it waits a short time and then reconnects. Ignoring my wishes. Repeat, repeat.
If I wanted a VPN Id install one. One that OBEYED MY SETTINGS.
The only control I seem to have here is to remove this out of control software and make certain sure that it’s never again installed on any device of mine.
If I’ve missed some point or other, feel free to clarify where I’m in error.
Answers
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Hello.
You can stop the auto-renewal for the Bitdefender subscription, by following these steps:
Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.
From my personal experience, Method 1 did and still does the job for stopping the auto-renewal.
Finally, to get a refund, just follow the steps from this article:You may obtain a refund within 30 days of your initial purchase or of the automatic renewal date.
Regards.0 -
Hello @Kilrymont,
If the VPN connects automatically for you, check if any auto-connect settings are enabled. From the VPN app dashboard, click on Settings, then go to Auto-connect and make sure all available options are disabled:
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
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