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Discussion List
VPN disconnects overnight. No Parental controls enabled
I have the Premium subscription. Started VPN service at 10PM and left computer on all night. Looked at it this morning, VPN was disconnected. No error messages, or notifications. Is there a log file to see why it disconected from the VPN server?
Vpn
Why bitdefender VPN is too slow when comparing to other VPN services
Premium VPN Upgrade not showing after Payment
Hi, I have renewed my subscription and whilst it is shown in Bitdefender Central the desktop connection is still showing it is on the daily limit....is there an easy way to rectify this. The email address and account details are the same!
Just Bought VPN Premium, bad download link, cant d/l to install, etc
I'm a current BitDefender AV for Mac user, and just bought VPM Premium and got a bad d/l link to acquire the VPN Premium product over the temp limited standard one that is on my Mac now. Where is a good link for me to d/l and install so I can get this into place
VPN Issue On MacOS
Hey Guys, Getting following error while connecting to VPN on MacOs - The VPN server did not respond. Verify the server address and try reconnecting. Tried changing the server but no luck with the resolutions, has anyone faced the issue? Kindly please help resolve this issue.
Premium VPN questions
If we upgrade to Premium VPN, does one license cover all the same devices that are covered on one Total Security account? And is there a way in Premium VPN to specify what WiFi networks are secure and to exclude from automatic connection? Thanks.
VPN on mobile devices ( say all roaming end points)
I have been asked, if we run VPN on phone or laptops ( say all moving devices) Does it hide/conceal the actual geographical location of the end point.sight exceptions where yes and where no, and where not, how would a prospective client be convinced into the purchase. (Read and answer with all parts)
Suggest Description of VPN Product
I would like to make a suggestion that more detail of the unlimited VPN offering be given. Specifically, number of nodes, countries the nodes are located, type of encryption, can we choose nodes (which countries), etc. If we had that information it would help in making a decision to use it. I apologize if I have missed…
VPN premium activation after re-installation
Hi all, has anyone an idea how to change the account from NA to the user BD Central account in the BD VPN premium? The support might be to busy to help customers. Thanks for your attention. Kind regards, CNH
Unable to connect to VPN Premium after Android update
I have Bitdefender Mobile Security with VPN Premium. My tablet (Samsung Galaxy Tab 3) is running Android version 8.0.0. Yesterday my tablet received a software update, and now I can no longer connect to VPN. The VPN tab in Bitdefender says VPN is off. When I press the Connect button it says VPN is connecting and the…
VPN Error -711
This was an issie that i just noticed on some Samsung Galaxy Models which include: Samsung Galaxy Note9 & 8 (Exynos and Some Qualcomm Phones) Scrnario: After freshly Installing Bitsefender Mobile, the VPN wont work in samsung galaxy note devices. Displaying a unknown error code (-711)
Premium VPN on Android Not Activated
Hi, I just purchased a yearly subscription for BD Premium VPN. The product shows as activated on Bitdefender Central for 3 devices My copy on Win 10 works fine. However - on my LG V20 (Android) - the Bitdefender app still tells me that I need to upgrade to the Premium version. It wants to charge me again, and gives no…
vpn
Where is the vpn feature in bitdefender mobile security?I opened the app and cant find it anywhere?