VPN premium activation after re-installation

CustomerNeedsHelp

Hi all,

has anyone an idea how to change the account from NA to the user BD Central account in the BD VPN premium? The support might be to busy to help customers. Thanks for your attention.

Kind regards,

CNH

CustomerNeedsHelp

Hi all,

BD support has resolved the Problem. Firstly, you have to uninstall with the tool 

 https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2020_Uninstall_Tool.exe

This was successful. Ten go to Privatsphäre in the BD frontend. Klick install VPN. The Installation window appears but there haven't been any Reply for hours. I closed the window. Restart the device. Then VPN was ready to use.

Many thanks to BD support.

Kind regards

CNH