Premium VPN questions

BogeyBill

If we upgrade to Premium VPN, does one license cover all the same devices that are covered on one Total Security account?

And is there a way in Premium VPN to specify what WiFi networks are secure and to exclude from automatic connection?

Thanks.

Flexx

Hi Member

Kindly drop an email to bitdefender support at bitsy@bitdefender.com & wait for their reply. Replies may be delayed due to less staff and covid19.

If this helps, kindly mark the answer as accepted/ agree.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

Salmon

continually getting a code 1004 message... internal error. most of the time it corrects itself, but it can go on for quite a few days any suggestions?

Flexx

https://community.bitdefender.com/en/discussion/comment/295569#Comment_295569

Hi Member,

Kindly have a look at below link

https://www.bitdefender.com/consumer/support/answer/16629/

If this helps, kindly mark the answer as accepted/ agree.

Regards

Flex

Joesph

I have had a similar problem. I have had Bitdefender on my laptop for two months. Yesterday I installed it on my new desktop. While I was installing it, I decided to purchase Bitdefender Premium VPN. I made this purchase on my laptop, which is my primary computer. But now, Premium VPN is installed on my new desktop, and I can not access Premium VPN on my laptop, which is what I need most because it is my primary computer. I have already heard back from Bitdefender Support, which told me that I can use the same Premium VPN account on multiple computers. But when I try to access Premium VPN, I am told that the validation code has already been used. Please help. Thanks!

Flexx

All Members are requested to always create a new ticket with your query in future since the question might sometime relate to same topic but answer may sometime vary. Not all answer may work for all the people.

@Joesph Since you have already contacted support and are in touch with them, so I would request you to kindly report back to them of your issue, since they are aware of your topic.

Furthermore, if by chance this links helps, kindly have a look

https://www.bitdefender.com/consumer/support/answer/19617/

I have also tagged staff member of the bitdefender community (@Alex D. @Andy_BD ) to check on your case but it is always recommended to be in touch with the support people to whom you had chat via email.

Regards

Flex