If we upgrade to Premium VPN, does one license cover all the same devices that are covered on one Total Security account?
And is there a way in Premium VPN to specify what WiFi networks are secure and to exclude from automatic connection?
Thanks.
Hi Member
Kindly drop an email to bitdefender support at bitsy@bitdefender.com & wait for their reply. Replies may be delayed due to less staff and covid19.
If this helps, kindly mark the answer as accepted/ agree.
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
continually getting a code 1004 message... internal error. most of the time it corrects itself, but it can go on for quite a few days any suggestions?
Hi Member,
Kindly have a look at below link
https://www.bitdefender.com/consumer/support/answer/16629/
I have had a similar problem. I have had Bitdefender on my laptop for two months. Yesterday I installed it on my new desktop. While I was installing it, I decided to purchase Bitdefender Premium VPN. I made this purchase on my laptop, which is my primary computer. But now, Premium VPN is installed on my new desktop, and I can not access Premium VPN on my laptop, which is what I need most because it is my primary computer. I have already heard back from Bitdefender Support, which told me that I can use the same Premium VPN account on multiple computers. But when I try to access Premium VPN, I am told that the validation code has already been used. Please help. Thanks!
All Members are requested to always create a new ticket with your query in future since the question might sometime relate to same topic but answer may sometime vary. Not all answer may work for all the people.
@Joesph Since you have already contacted support and are in touch with them, so I would request you to kindly report back to them of your issue, since they are aware of your topic.
Furthermore, if by chance this links helps, kindly have a look
https://www.bitdefender.com/consumer/support/answer/19617/
I have also tagged staff member of the bitdefender community (@Alex D. @Andy_BD ) to check on your case but it is always recommended to be in touch with the support people to whom you had chat via email.
