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Your IP address: No Network Connected
For two weeks while visiting family in China, the BitDefender VPN worked fine. Today, however, it's been completely changed and no longer recognizes an internet connection. I obviously have one, or I wouldn't be able to type this. I've tried ever work around I can think of, but nothing works. Suggestions? Like, how to roll…
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Bitdefender and FireOS
Will Bitdefender ever become compatable with FireOS?
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I upgraded to VPN Premium. However the app I see says Bitdefender VPN same as standard does.
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Bitdefender VPN & MS Outlook
I have installed the premium VPN and everything went well. My problem is that I can't receive emails through MS Outlook Version 2201 (Build 14827.20158). I have read all the FAQ's and help files but it still doesn't work. I also have Bitdefender Total Security installed. Any help would be appreciated. Cheers James
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Unified Wintum 56 ?
What is this Unified Wintum 56 and how come i am connected with it ?
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New VPN Window
I love the new window for the VPN except for the fact I cannot resize the window itself. HELP! 🤠
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ESPN switched to UK after VPN Premium install
Hi, Just curiosity here. But after installing the premiere VPN, when I went to ESPN it keeps coming up ESPN-UK. When I shut VPN down and tried it, I got the usual ESPN. Then when I went back to the VPN, it was all OK. Stayed ESPN. Any ideas as to why the initial load routed to England? Kinda fun and fascinating, but it was…
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how can I connect via VPN to my workplace?
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How can I fix this error? (the published help doesn't work)
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I need help with VPN ?
my phone and iPad were compromised by hacker! I’m trying to contact to Bitdefender support I cannot get anyone to help! So can someone please notify them! I need help. Respectfully Felicitas Gomez
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Turn on VPN for only specific applications
How can I activate VPN exclusively for certain applications while maintaining my regular internet connection for others? For instance, I have a specific application requiring VPN access, and I want to ensure that only that application routes its traffic through the VPN, while the rest utilize my standard internet…
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VPN not working with Edge, but works with other apps (like Steam)
I recently purchased VPN Premium. It installed correctly and seems to connect with any issues or errors. However, when I load the browser (Microsoft Edge) literally nothing loads. I thought it was the VPN, but it seems to work with other apps (such as Steam). If I turn off the VPN, everything works, and I can use Edge…
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Streaming issues
Is there a way of blocking certain IP addresses bitdefender connects to, or a way to create a favorites list ? Or a way to choose an IP address from a list ? Ive been trying to live stream the Giro via an Australian TV website from Spain on my windows laptop, and Ive noticed certain IP address (3 or 4), stream better than…
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help!!
i upgraded my Bitdefender subcription. On my computer it now says "Unified Wintun internet access" and my Shaw account no internet access. Does this mean I am going to receive a monthly bill for Wintun internet? what happened to my Shaw internet connection? I am a very confused Senior. Thank you in advance.
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Upgrade free VPN
I have BD Total Security on PC and Android but wish to have 24/7 VPN. What is the most economical way to buy VPN upgrade in Australia so can just add to existing Total Security?
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Crazy amount of trackers blocked.
My VPN on PC is blocking a crazy amount of trackers. In less than 24 hours of vpn connectivity, it claims to have blocked more than 1.2k trackers. I feel like this is a crazy amount, and the computer has only idled and been used to play a couple of games and watch YouTube. Anyone know what's going on or if this is a normal…
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Filesharing notification popped up, without using filesharing
Hi everyone, today on my machine the notification to turn on VPN while using filesharing popped up. However I was not using any filesharing, neither visited related websites nor have any software like this running. I'm not one hundred percent sure, whether the notification referred to file sharing websites or applications.…
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SafePay VPN issues
I have ongoing issues with SafePay free VPN Sometimes it will not open when I start 'SafePay' even though I have it set to automatically open when SafePay starts and when using banking pages. This is a concern. I also note that recently on boot up the BD icon is greyed out and remains sayin "services are loading please…
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VPN Split tunnelling
Hope someone can help, I have tried the solutions from BitDefender but no joy. Websites that I have put onto my split tunneling list are not connecting directly to the internet.
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VPN - limit of available devices in your subscription
Hello everyone. I have 3 "Bitdefender Premium Security" subscriptions and 1 "Bitdefender Premium VPN" subscription in my Bitdefender Central. Premium Security are installed in various types of devices and have both Antivirus and VPN, and they work well. Premium VPN is only installed on devices with a third-party antivirus…
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Vpn app on Android update problem
Hi all, I have a problem with my app: I can't update it Could you help me? Thank you
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My IP address shows up as "244.234.30.10fasdfadsfadsfasdfads"
When I first start my PC and open bit defender vpn, it shows my IP as 244.234.30.10fasdfadsfadsfadsfads then quickly changes to "no network connected" even though I am connected to the internet. It says the same thing after I connect to the VPN. What is going on? I'm worried someone is trying to spoof my IP or something of…
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Can’t access Channel 4 iplayer
When accessing Channel 4 app on my iPad when using Bitdefender VPN, I am getting a notification “This programme is not available in your location”, even if I access it with the VPN in the UK location. This issue is resolved switching off the VPN. I am using iPad Pro MTXQ2B/A, Version 17.4.1. Thank you!
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Will running my VPN trigger my firewall to block an update
I just started using the VPN this week, and my firewall just asked if I wanted to block a Windows\Temp\RarSFX0\packages\installer.exe. Destination: 198.51.100.1/0 Protocol: UDP Port: DNS I didn't know what it was so I blocked it. After doing a google search it appears it could be some temp files from Bitdefender, but I'm…
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WHy can't VPN connect?
just shows spinning wheel abd says disconnecting no matter what I do
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reCapture Issues at Checkout
Hi, I have recently started experiencing issues at checkout with reCapture. I select everything correctly, move to payment, then when directed back to the Submit button, I have to go through reCaputre again. This is a constant. I cannot move past this. It has only occurred in the last two weeks. Internet searches advise to…
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How long is the turnaround?
I am having the error code 9 for my bitdefender VPN, It just happened all of a sudden. the customer support requested me to use the Bitdefender support tool. I have sent the log and still waiting for reply. how long will it take for them to send a fix?
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VPN Error code: 2
I get the following message on Bitdefender VPN: An error occurred while connecting to our servers. (Error Code: 2). Does anyone know how this error code is to be resolved? Thanks George
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I just installed my ASUS router.
After setting up my router and turning on my VPN, I noticed I was not able to log in to my router. Is there a way to work around this question?
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No internet connection after VPN connected 😕
Hello! I have had this issue on my laptop running on Windows: every time the Bitdefender VPN is connected, the internet connection is lost. Why? What should I do? Thank you!