VPN is dropping IP address
My phone has been having the issue of the IP address being dropped or not assigned with new re-connection. Anyone else had this issue?
Comments
-
Hello,
Does this happen on an Android device? If yes, check if this article helps:
Regards
Premium Security & Bitdefender Endpoint Security Tools user
1 -
No none of that works. I have an s23 Ultra fyi. Problem still occurs every so often
1 -
Check if the steps below help.
- Restart your device: A simple restart can often resolve temporary glitches that might be causing the IP address issue.
- Check your internet connection: Ensure you have a stable and reliable internet connection. If possible, try connecting to a different network to see if the problem persists.
- Switch VPN servers: Try connecting to a different VPN server location. This can help bypass any server congestion or regional network issues.
- Update the app and your phone's software: Make sure you're running the latest version of Bitdefender VPN and that your phone's operating system is up to date.
- Reinstall the app: If the issue continues, try uninstalling and reinstalling Bitdefender VPN.
If the issue persists, kindly contact Bitdefender support by visiting
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
0 -
Everything is updated, and pretty much have done everything. Changing network appears to cause that issue. Whenever I manually change from mobile Data to a Wi-Fi.
0 -
"Yes, many users have reported issues with VPNs dropping IP addresses."
This is my second VPN I'm using, first was Surfshark, and I haven't had any experiences like this with that service as far as I can remember. It may be something I'll have to live with. Thanks
0
