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Starlink, PC, Mobile Phone, TV
Just using the "test" facility, I can see that my PC changes IP. But my phone doesn't. My phone stay on the same Starlink IP. Is this normal? I would like to use the mobile phone and TV from a different location
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How to regain access to VPN included in my paid subscription?
I accepted trial offer of unlimited VPN, now that period is ended I cannot access VPN at all. Prior to this trial I had 200mb per day which was included in my Total Security package, now I have no VPN at all. 1
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VPN Emptied Hosts File
On 2 March, Bitdefender VPN removed about 30-40 lines of entries in my Windows 11 Hosts file. I've run VPN for six months and not previously seen this issue. I use Hosts for my development, monitoring, and related tasks to avoid split DNS inside my network. Prior yesterday, VPN added its entries at the bottom of Hosts.…
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Bitdefender VPN and Web Protection (Traffic Light extension)
I have just installed Bitdefender VPN on my Apple mobile devices and found that I can't have Web Protection and VPN on at the same time. I am in the process of now installing Bitdefender VPN on my Mac Air and wondered if the same conflict applies with the Traffic Light extension for Safari? Any advice welcomed. Gareth
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VPN servers
Does the VPN server have an address of 1.0.0.1? I wasn’t aware that was an acceptable IP address for a server.
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Why can't I choose Russia as location anymore?
I tried to choose Russia as location, but it's not an option anymore. I worked a week ago. Did Bitdefender remove it?
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vpn
i paid to add full time vpn but it takes for ever to connect i do not want repair just removal keep the money just remove it …it dont good for me…thank you
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Just bought a Windows 11 computer, but Bitdefender VPN doesn't work.
It worked fine for my W10 computer, but with the new Asus W11 it just won't start up, while loading ok.... I checked the system, and the W11 native firewall is switched off, so it should work but ZERO
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Why do I have to re-start vpn every day on my devices ?
Is there a reason I’m not aware of ?
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Feature Request
Greetings from Louisiana, I apologize if I'm posting in the wrong area. I have a feature request for vpn. Can anyone tell me the appropriate avenue to post it?
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VPN Quit Working After Mac OS X Sequoia 15.3.1 Update
Bitdefender was working perfect for a few years now right up until this weekend when my MacBook Pro (M1 Max, 64 GB Ram) received an update to Sequoia 15.3.1. Now the VPN will not connect. When I click on connect it asks me to Sign In (which I do) and then it asks me to allow the network extension (which I do) and then….…
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Thunderbird and vpn
My main (yahoo.co.uk) email works on my Samsung phone Bluemail with vpn on. But with Thunderbird several of my email addresses (including my main email address) hang. Split tunnelling Thunderbird.exe solves the problem. But then I loose the benefits of vpn with Thunderbird. Any ideas why vpn causes problems with…
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VPN and support center confusion
Dear Community, I profusely apologize for my inabilities and ignorance. I’ve had Bitdefender for a bit and am trying to understand better. Not having luck with any troubleshooting suggestions and can’t get VPN to work on Mac nor does the support center appear ever when I click on the support page for phone or Mac. It keeps…
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whitelist Nordvpn
Hello all. How do I whitelist my Nordvpn on Bitdefender, please? I have been advised by them to do this in order to solve a problem. Thank you.
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Bitdefender VPN not working on Apple and icloud logins.
Tech support — what's going on? I had to delete Bitdefender VPN on both my PC and IOS devices as they impeded the login process to my Apple accounts. I was getting errors and couldn't log in. I contacted Apple support, and they said it was the VPN. It is not simply an issue of disconnecting the BitDefender VPN but deleting…
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Why is VPN locking me out from my network?
I am constantly having to uninstall VNP so my computer can connect to my network. The computer sees the network, but when trying to connect at boot time, it reads "not connected, no internet". I have extended networks too; the same thing happens. I have to uninstall VPN and once the uninstall is done, the computer…
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My Mac (Sequoia 15.2) running Bitdefender VPN (5.2.2.4) fails to connect when on a Charter/Spectrum.
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Dpreview.com no longer blocked
It used to be, but now I am seeing all kinds of ads. Have they bypassed BD's wall?
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Internet is not working after connected to VPN
Hi , I am not able to connect to internet after i connected to VPN. I tried to change locations . But no luck. I doubt that someone having access of my laptop and he is doing configuration change. I see lot of trackers get blocked in VPN logs. He wants to know my password details , browsing history and other windows…
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Premium VPN subscription, but can't activate it on my devices
I have a subscription to the Premium VPN, but my iOS devices say I still have the standard plan. I've followed all the guidance I could find - restarting my device, uninstalling and re-installing the app from the invite QR code, clicking the "activate" link - nothing seems to work. I've had the VPN Premium for two years…
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Very slow internet using VPN
I have been testing the BD VPN, and I want to like it.....BUT, I have gig speed. On one wired desktop computer with speeds normally at 950mbps, VPN takes it down to 50-100. My second WIFI desktop normally hits 250mbps, VPN takes it down to single digits. This can not be right? Anyone? Thank you.
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Wintun and connection
I am on Windows 11. After a rocky period with Bitdefender which led to an update, I found a new driver called Unified Wintun. This is slowing down my connection, but it also switches itself off occasionally, so my connection becomes interrupted. I find it shocking that having Bitdefender is causing so much trouble. My…
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Bitdefender VPN causing certain SSL certificates loading incorrectly
We had an issue for a few days with several web applicattons that started to malfunction. We identiefied the issue as the browser loading an incorrect SSL certificate - i.e. a certificate for other domain was loaded for certain domains or subdomains (example: app.scanye.pl). Only uninstalling Bitdefender VPN solved the…
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Can VPN shut down Internet connection?
Hello, I am experiencing recurring issues with Bitdefender VPN. Once installed on a PC, the internet connection randomly drops. It sometimes restores if I reactivate the VPN connection. The kill switch is NOT enabled. The operating system is Windows 10 with a clean, up-to-date installation as of 15/12/2024. The VPN was…
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VPN Need to resolve error code 2
BItdefender VPN installed and worked fine for years. 2/10/2025 After an update to the VPN, no longer connects to automatic server (USA) Also will not connect to Canada or Belgium. "An error occurred while trying to connect (error code 2)." Summary: Was working just fine. I made no changes whatsoever to the computer. After…
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Why is my VPN blocking my Internet.
When I turn on my VPN or it on automatic, my internet is blocked .How do I fix this?
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Is anyone else having difficulty accessing TIAA.COM while usinf Bitdefender VPN.
Bitdefender VPN seems to be preventing access to a website I use frequently. I am a Mac user and I'm runinng the latest version of Sequoia on a3 year old MacBook Air. Recently I have started having problems getting connected to TIAA.Com. When I enter my credenytials sometimes it connc=ects me to the website, but…
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Bitdefender VPN Disconnection Every 3 to 4Mins
Bitdefender VPN Version: 27.2.2.2(b) Issue: Receiving VPN error: The Kill-Switch is currently protecting your privacy. For immediate access to the Internet please disable it Receiving VPN error: The vpn connection has stopped because of an error: 301 (DisconnectedError)…
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Bitdefender_1 and Bitdefender_2 VPN Adaptors Showing at Different Times when I connect to VPN
Bitdefender VPN Premium Bitdefender VPN Version: 27.2.2.2(b) 1) I have noticed when I connect to my VPN, the VPN Adaptor will show the name of Bitdefender_1 or Bitdefender_2 2) They do not show at the same time its either one or the other when I connect to my VPN 3) Is there a reason why it will use Bitdefender_1 and then…
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VPN Premium: Corrupt installer.exe after update
The VPN is unusable after the last update. When connecting, an error message states that the server is unavailable. I tried to uninstall it and got an error that the installer.exe was unavailable. Then I tried to run the installer.exe from the bitdefender/installer folder, and got the error below. How do I uninstall? Can I…