my ip disconnects after a few second.i get error code 301

bjmontague

error code 301 when trying to connect on dashboard

Alexandru_BD

Hello,

Based on my findings, there has been a temporary technical issue with the VPN yesterday evening, but this was resolved shortly after it was found and the VPN should work as expected now. Can you confirm if that's the case?

Thanks

Roaddog2068

having the same problem, even tried reinstalling and still won't stay connected… been a few weeks now.

Alexandru_BD

Hello @Roaddog2068,

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Regards,

Alex