Why Can I Not Activate The VPN Premium?

Djharback
Djharback
edited November 27 in VPN

I purchased the both the Bitdefender antivirus software as well as the VPN Premium during the Black Friday sale today. Installed fine, but won't activate the premium VPN. Just runs standard. I activated the subscription through the purchase email that I received. Still just runs the standard VPN. Purchase receipt states the VPN Premium was purchased. Been trying to reach support, but keep getting directed to FAQS! Is there actual help out there? Or did I just waste my money?

Answers

  • Djharback
    Djharback

    I found another separate activation email buried in my spam folder. Was separate from the antivirus one. The issue is now figured out. Thank you.

  • Alexandru_BD
    Alexandru_BD admin

    Hi @Djharback,

    Indeed, there will be two separate activation codes in this scenario. Glad to hear the situation was resolved and thank you for following up here.

    Enjoy your Bitdefender and have a good day!

    Premium Security & Bitdefender Endpoint Security Tools user

This discussion has been closed.

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