I keep getting a BF popup msg (x is an unsafe wi-fi. Use bf vpn)?

bongo042
edited July 23 in VPN

I recently changed internet providers (Spectrum to Frontier). And now I keep getting this BF popup msg (x is an unsafe wi-fi. Use bf vpn)? You have tons of customers asking this same question none of you experts can give a valid answer other than "use VPN". Cant you give an answer that wont cost me more money? Or do you get kickbacks for upselling? And do you "community" folks get paid for giving these lame, short and useless answers? Does bitdefender have anyone thats qualified to answer technical questions? Or do they get random self proclaimed people to do their technical support for free? All I want to know is "Why is my wifi network UNSAFE?"

Answers

  • Scott
    Scott ✭✭✭✭✭
    edited June 13

    Hello @bongo042

    I'm just a blue collar worker who volunteers my time here, and will not try to sell you anything :)

    Since your ISP provider changed, the VPN is probably just responding to this change as being a new, and possibly "unsafe" connection.

    Have you tried going into the VPN settings and disabling the Allow notifications option?

    Go to the top of the VPN UI Settings. Then General and tick the Notifications arrow to disable notifications.

    Also, in the VPN settings, Auto-connect, confirm that Device Startup is disabled.

    I know it's a bit simplistic, but maybe that all it is?

    Kind regards.

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

  • Alexandru_BD
    Alexandru_BD admin
    edited June 17

    Hello @bongo042,

    First of all, I must say I find your post very rude towards the members of this community, who are helping other Bitdefender users such as yourself voluntarily, on their own time. Both I and the rest of the people here will appreciate it if you take this into account before posting hateful comments that will not be tolerated on these pages.

    Each Bitdefender product comes with ways to setup your preferences, including notifications settings. In addition to those mentioned by @Scott, you can also check the Wi-Fi Security Advisor settings. This feature analyzes how secure a wireless network is, and when necessary, it recommends you use Bitdefender VPN. The Wi-Fi Security Advisor monitors the following networks: Home Wi-Fi, Office Wi-Fi, Public Wi-Fi. You can set it up or turn it OFF completely, depending on your preferences. Absolutely 'free of charge'. 😉
    More information can be found here:

    https://www.bitdefender.com/consumer/support/answer/40620/

    TIP: you can use the forum search bar to look for answers in the community. A quick search may reveal several discussions on this topic.

    I hope the information will be useful to you this time.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user