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Cannot Locate Device - Working Now
Edit: It finally started working after 30 mins or so, without anything special done. weird. Hi, I installed Bitdefender mobile and activated the anti-theft, but in the dashboard it keeps telling me "cannot locate device". I had no such problem with Cerberus. What could be the problem?
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Malware Scanner Not Completing
Malware scanner checks server fine on 3g but fails consistently when connected by wifi! Every other app that needs to connect via wifi does so just fine I have a wildfire s a510e android version 2.3.7 Mod version CynogenMod-7-20120717-UNOFFICIAL-Marvel rooted (of course). I can still complete scans but I have to turn off…
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Bd Mobile Slows My Razr Maxx To A Crawl...
I currently use BitDefender AV Plus on all three of my home PC's and I'm very satisfied with its performance. This prompted me to try your BitDefender Mobile Security on my Android... My first review was a 5-star, but now after having used it for a while I'm lowering it to a 2. This app slows my phone (a Droid RAZR Maxx)…
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Anti-theft Remote Wipe Does Not Delete Memory Card Data
I really liked this application. But the only problem I have noticed till now is that Bitdefender Mobile & Antivirus - Anti-Theft remote wipe does not delete or format memory card data. It only factory resets phone memory. Then what's the use of this application? what if my mobile is lost or stolen and have important data…
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Suggestion For New Software
You have already made an app for android, so could you please expand and make an app for Apple products, like the iPod Touch? I want to make sure my iPod is virus-free, but there are no antivirus apps in the App Store. I would totally be willing to buy the app for $.99 to keep my iPod safe from viruses. I would want to be…
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Cannot Locate Device
Hi, i cannot locate my google nexus with Mobile Security Premium. After a fresh install of Android it usually works for a few weeks and then stops working. Locking, textmessage, alert still works. My phone "knows where it is" because other apps can guess the position without gps enabled (by triangular/wifi). I even see the…
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Phone Locked With Bd Mobile. How To Unlock?
I was testing the remote functions of the Anti Theft function on my newly paid Bit Defender Mobile security. Have Android 4.1.1 in an S3 Samsung. So the phone locked correctly. Now I want to unlock it. This should be pretty straight forward, but it isn't. It gives me a screen and a number pad. I type the application…
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Forgot My Pin
I forgot my pin number and i cannot unlock my phone. What should i do to unlock my phone?
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Antivirus & Settings
Hello Bitdefender, I just bought a license key for Bitdefender Mobile Security Premium and I'm a bit "disoriented". Let's presume that my phone got stolen. The thief unticks GPS settings. In that case, I think I can't locate my phone. So, i propose that you update this software to have a system that allows mantaining some…
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Anti-theft And Gps
Is there any relation between Anti-Theft and Global Positioning System (GPS) feature in the mobile?
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Bitdefender Mobile Security License Key?
I purchased Bitdefender Mobile Security from Google Play Store, but I have not yet received my License Key. How do I fix this?
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Bitdefender For Htc One X
Any one use BD for a HTC One X, Im thinking about getting BD for mine. Let me know if it works good or if there is any issues you have had. Thanks!
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Unkown Adware On My Device
hello i have bitdefender mobile security installed on my device which has permanent internet connection. i noticed that unkown apps becomes added to my device frequently without my permission, most of them are chinese and bitdefender sometimes detectes kungfo trojan (which has a white dog paw icon). i can't discriminate…
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Impossible To Finish Installation
Hello I just updated my bitdefender subscription on PC and also registered for the mobile version on android. But I have an issue after installing the app on my galaxy S3 under jelly bean. When starting the app, I am requested to enter my bitdefender credentials, when doing so I have an error "unknown error has occurred",…
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Sms Commands For Locking Android Phone?
Hi I recently installed BitDefender AntiTHeft software on my android. and just a few days later, i somehow left the phone some where in office. I cannot recall the sms commands for Locking and other possibilities for the software and i cannot find anywhere on this website, the list of the same. (though i remember the…
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Bd Mobile Symbian 2.01 Build 132 For Nokia N70
Where i can get it ??
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Sources For Android Client?
I just purchased your Total Security Sphere 2012 product and so far it's great. I have a Pandgital Android 2.3 tablet that is not allowed to use the Google Play site for commercial reasons. So, I do not have access to the Total Security client for Android for this device. Are any of these possible: (1) can you email me the…
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Unable To Install App?
Hi, I would like to uninstall your app but I cannot! Please tell me how. Rob
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Mobile Security Permissions
Below you will find a full list of permissions Bitdefender Mobile Security requires. General Mobile Security permissions : the following permission are used across multiple modules and are explained in-line : * android.permission.WAKE_LOCK -> used when receiving commands from web-console in order to interpret the command…
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Mobile Antivirus Controled By Client Security Console ?
Hello, Is it possible to control the Mobile antivirus from Client Security Management Console, with policy enforcements.
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Bitdefender Mobile & Antivirus
Bitdefender Mobile Security for Android Bitdefender Mobile Security provides smart antivirus and web security for devices running Android. Its in-the-cloud scanning technology detects even the latest threats without putting a strain on the battery. Bitdefender Mobile Security also provides information about billable…