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How to validate email account?
i have tried numerous times to restore and get code. It’s not in spam or junk. Never shows up. I also un-installed and reinstalled. Still does not work.
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Using phone as second device
I have bit defender plus and currently it's just being used on my laptop . It mentions I can use it on a second device and I would like to use it on my phone. I downloaded the phone app. And used my activation code ( The one I was originally sent) but it does not work on the mobile app. Am I doing something wrong am I able…
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iOS protection
Hi everyone. Can someone please tell me if I need to keep Bitdefender open in the background on my iPhone or is it protecting my phone at all times without the app being open?
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Browser protection does not work
Hi Inside the browser protection section, two browsers, Chrome and Samsung, are displayed for me But Bitdefender does not monitor or protect my activities And I also installed some other browser protection programs but they do not scan my activity What is the problem? This problem did not exist for me before Please help me…
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Version d'évaluation sur android
Bonjour. J'ai 1 abonnement pour 3 mac. Je pensais installer la version android sur mon tél mais je n'ai que la version d'évaluation
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No details in Account Privacy module in Bitdefender for Android
A few days Bitdefender for Android told me that a leak was found in relation to one of my email addresses. When I tap on the email address in question it leads me to a red highlighted entry (please see screenshot below) saying "breach compilation", breached 01/02/2021. However, tapping on this entry does not provide me…
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You say im safe?
Bit Def says I'm protected. And then using a free netstat tool minutes ago I come to find out that calling stranger has backdoors me on a couple of upnp devices. Please help.
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Hide IP Adrees Safari in iPhone
Hi there: Would some one clear a doubt for me: Should I enable the Safari's security tool "Hide IP Address" when I use Bitdefender's VPN, so creating a double shield of security or, on the contrary, could cause incompatibility issues? Thank you.
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IOS mobile security unable to connect
My IOS mobile security worked great for months, but now when I turn it on I receive the message “Unable to connect.” VPN is off yet this message still appears. I would really appreciate any suggestions on how I can resolve this!
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Change from trial version to subscribed version on Android
Hello. I installed trial version on my Android phone. One day later i add bitdefender Family protection subscription to my bitdefender account. Now I cannot change from trial to subscribed Bitdefender on Android . When i uninstall bitdefender on android then proceed with add new device in bitdefender central ,still…
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App lock will not turn off
App lock works fine when I have it turned on and it does what its supposed to do when I am connected to a designated trusted wifi network. But... When I go into 'Settings' and turn it off, it does not turn off. Example - I am at home and NOT on my trusted wifi. I turn the App Lock off, but it stays on - each protected app…
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bitdefender mobile and antivirus: how to schedule scan times
Hi there, I'm trying to schedule the bitdefender scan times. How is this done?
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Bitdefender Antivirus Free version strange website behaviour
After rebooting today (due to last months bitdefender update) I noticed some problems loading one of my websites. Part of my website which loads items via AJAX requests are no longer loading anymore. I thought it was something with my website at first, but disabling the protection shield "fixes" it. Since i'm the coder of…
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Moved: Installing Bitdefender on a Huawei P40lite 5G
This discussion has been moved.
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Question about Bitdefender total security
I would like to ask if the Bitdefender total security protects my android phone on Bluetooth since I always play music in my Bluetooth speaker and headphone.
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Allowing Bitdefender to run a problematic app
Hi, I would like to install a surveillance app on my kid's cell. Bitdefender mobike security. absolutely blocks it. How can I force Bitdefender to allow the app to still run in the background? Thanks. Sharon
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App-lock / anti-theft seems pointless
I'm a bit confused regards app lock. It seems there's no way to stop somebody from simply uninstalling BitDefender from my tablet to remove all security features. The only way is to lock the whole tablet behind a passcode. However, I don't want to use a passcode every time I turn my tablet on - and prefer to use the BD…
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Outlook for Android grayed out message body
[{"insert":"Many, if not most of the email bodies in the Outlook app are grayed out or I have to repeatedly open the email to read it. I've stopped the Bitdefender service and the problem disappears. I have sufficient memory and my phone is less than two years old. Running Android 10. Is there anyway to exempt Outlook in…
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Appareil Android n apparaît pas dans bitdefender central
Bonjour, J ai acheté un code bitdefender total decurity pour 10 appareils (incluant les smartphones) en magasin. Installé avec succès sur les ordinateurs, une fois que j essaie l installation sur Android il demande de télécharger bitdefender mobile security et de suivre les instructions ce que je fais. Mais une fois l…
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Protected Browsers Missing (Android)
Hi All, I just discovered that my Bitdefender Android app is now missing three of the main browsers, Firefox, Chrome, and the Samsung browser. I know that these browsers were all showing up as protected until recently, it does still have six other browsers listed. I have updated the Bitdefender app and it currently shows…
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Facebook Messenger Not Connecting
[{"insert":"The primary reasons I came here first is because the only change to my system I'm aware of is the installation of Bitdefender on my phone. Messenger did have an update but I was also having this issue before it was updated. To my knowledge no other apps are having connectivity issues. Just to confirm said…
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Installation on Android device claims to be a trial version
Hi there, I bought a subscription to Bitdefender Total Security for 5 multi-platform devices. I've installed it on 3 devices: a Win10 laptop (activated), an iPhone and an Android tablet so far. In Bitdefender Central, all my 3 devices are listed as having BD installed although the Dashboard shows "2/5 installed". The Win10…
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wallet and Android
How can I use my wallet in Android?
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Android Bitdefender blocking safe site...
I visit a site that is blocked by Android Bitdefender and wish to know how to white list it so its not blocked. The only "fix" I can find in FAQ is for desktop, but nothing for Android. Please advise, many thanks.
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Is it worth or what are the benefits of installing Bitdefender on the iphone?
When I first purchased bitdefender and installed on my laptop and my iphone. It seemed to cause all sorts of troubles especially when connecting phone to laptop/itunes and trying to install update and backup.
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How do you turn off the phone alarm alert?
Used the alarm alert to locate my wife's phone today, but could not figure how to shut if off respectably. Had to do a restart to silence it. I assume there is a simple method that I am missing. Thanks.
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Unable to activate protection on my android device.
I recently bought a new laptop and wanted to install total security on it. I already had 3 devices 3year subscription so I tried to buy 2 more devices from bitdefender website but I was unable to buy them. So I removed one of my android device(1) from my central account in order to activate it on my laptop and brought a…
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Bitdefender mobile scan all files ?
I don't think you've scanned all the files. I want him to scan all the files.
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Can't Install Paid Version on Galaxy S10
I used the link in BD Central from my laptop to send the AV installation invite to my Android phone. But when I start the installation link, it quickly comes up with "Free trial has expired" which is true, I tried it many months ago and uninstalled it. I have the paid service on my laptop with a couple of unused devices…
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How do I setup a QR code scanner using Bitdefender on older iPhones
I have an iPhone 6 and an iPhone 8. Do I need a 3rd party app to use as a QR Code scanner or is this built in to Bitdefender Mobile? If I need a 3rd party app which one do recommend? If it is is built into Bitdefender do I need to download another Bitdefender app, because the Bitdefender Mobile app appears to be only a…