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Is my android phone at risk or not?

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NYIJ
NYIJ ✭
in Mobile Security
Just installed bitdefender on my samsung A202F. The scan on the phone says it is clean and safe but on my account dashboard on my main machine it says that the device is at risk and when I view the issues it just says "at risk". Always used AVAST on past phones but have had nothing on this one till now.

Answers

  • Alexandru_BD
    Alexandru_BD admin
    Options

    Hello @NYIJ

    Based on my findings, the device SM-A202F is protected by the Total Security subscription.

    Make sure you are signed in the same account, on both the mobile device and Central.

    If the situation is indeed related to the account, you can find steps on now to switch the account here:

    https://www.bitdefender.com/consumer/support/answer/1802/

    Also, are you referring to the Central dashboard, or the Bitdefender dashboard?

    Best regards.

    Premium Security & Bitdefender Endpoint Security Tools user

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