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Forgot App lock Pin
I cannot remember my app pin lock Pin number I really need help
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This APP is CRAP
worked fine until iOS 18…now will not recognize account. Technical help was not helpful as still not working. Tech told me to uninstall APP…no fix. Waiting for a call back….USELESS GARBAGE!
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cannot activate purchased receipt
I've been using Bitdefender mobile security for a while now and when apple updated on my ipad I get the notice on my screen, cannot activate purchased receipt. What can I do to fix this.
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About web protection on iOS
Hello everyone As I know, I cannot enable web protection and VPN at the same time. However, when I enable web protection on iOS, the whole system detects that I am using a VPN! I can see the VPN logo on the notification bar, also when I navigate to settings, I see that VPN is enabled! when I open Bitdefender app and go to…
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Website all of a sudden blocked
I got this message on a website that I use and is known to be legit. Error 16 Blocked by our Security Service.
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BD suddenly using 27-33% of battery, instead of the normal 1-2%. How to ID the issue?
One of the phones I have on my account has an issue with BD draining the battery. On the other phone, mine, when I look at Settings/Battery/Battery Usage BD is around 2%, on the problem phone, another family member's, it's at anywhere from 27-33%. This only started fairly recently, within the last 1-2 weeks.. I've already…
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Bitdefender not starting automatically on Nokia G42 5G Android phone
hi all, I have a Nokia G42 5G phone that has been running Bitdefender Mobile happily for months I have just purchased the same type of phone for my wife and installed Bitdefender. All appears to be working OK except that it needs starting manually every time Android starts. I've just tried uninstall/reinstall but still the…
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Setup 2 different logins
How can I setup 2 separate logins (user names & passwords) for the websited?
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I want to know how to allow two banking sites through to my phone and pc. It is impossible for me to
It is impossible for me to figure this out. Last 4 months have been terrible.
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Why does BD keep telling me that "The app you just installed requires scanning before being used"?
I've done several scans, all clear, and yet the same message appears. There's never mention of which app is the offender. This has been a known issue for at least a year. Why hasn't it been solved???
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Why doesn't my network scan show anything connected to my router
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Why Does Locating The Phone Takes So Long?(over 10 Mins!)
I have the latest version of BD installed on my GS3 and when I try to locate it, it takes forever. I have to click Locate phone 4-5 times for it to eventually work, and it never takes less than 10 mins to do so. I see the "Acquiring Position" text, but nothing happens after that for a loooooong time. Why is it taking so…
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One click optimizer for Total Security on Andoid
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Exclude an App on Android Bitdefender
I constantly get Phishing alerts about the UniFi network application. Given my whole network is running on UniFi hardware, I need the app, but Bitdefender notifications are driving me nuts. Is there any way of excluding the app?
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Total Security with 5 devices
I purchased Total Security with 5 devices, do I still need to purchase the mobile security? Or can I use one of the TS devices for the mobile?
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The bug is back: The app you just installed requires scanning before being used
On android I am multiple times a day getting the alert notification: "The app you just installed requires scanning before being used" Except that I haven't installed any new apps. This has happened before, see the posts from last year, and it's happening again. I can only assume that somewhere inside Bitdefender there's a…
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Mobile Banking Apps cannot work together with Bitdefender Mobile Security, how can I fix it?
Bitdefender Mobile Security conflict Mobile Banking app
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Can bitdefender detect Rootkits?
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How To Stop Anti-theft Alarm?
I lost my phone and used the locate and the Alert feature in the web interface. The problem was the phone was left in my girlfriend's car and she had to travel for 40 minutes with the annoying Alert buzzer because there's no way to remotely turn it off once it has been started. I strongly suggest adding this feature )or…
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Samsung Galaxy S23 Ultra phone inside MaCfee anti virus need to turn off?
Samsung Galaxy S23 Ultra phone inside MaCfee anti virus need to turn off?
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Android APK without googleplay
Can you purchase Bit Defender and install onto an android device without using googleplay. I have numerous devices which are going to be pre-setup in a kiosk mode without being assigned or logged into a googleplay account. I wish to manage these and remote update from a centralised system i.e. Bitdefender central, but need…
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An app you have installed
I keep getting the warning: "An app you have installed needs scanning before you use it" Even after scanning my phone the warning and being told the phone is safe it will reappear the next day. I haven't installed any apps in a long time the only the Google installed apps updates and my phone's system updates. Dose anyone…
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Spy app
Dear friends, I have a question to you all. Lets say that I've returned my Phone to factory reset to prevent spy app. If they know my gmail adress and password they can install spy app without physical access? And is there a way to learn who is behind it? Bitdefender anti virus app scans my phone everyday and results say…
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Mobile security
i ve been getting bitdefender total security's web protection off automatically. today when i get to know this via central i opened the phone settings & got informed that there was not web protection, the bitdefender security was switched off. why is this happening ?
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Bitdefender Mobile Security Keeps Turning Off for Samsung S23 Ultra
Hi, I am using Samsung S23 Ultra with Bitdefender Mobile Security installed. After installing it on my mobile phone, it keeps turning off. I had tried many ways to keep it on and running on my mobile phone but to no avail. Please advise, thanks to all.
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Netgear Armor App with iOS devices
Hello: I recently purchased a Netgear Armor subscription directly through Bitdedender because I was having so much trouble renewing it directly through Netgear (that’s another story). It is working fine and is seen as connected through my Netgear Nighthawk app. I reinstalled the Netgear Armor app on both my iOS devices…
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Why does Bitdefender say I need to scan a new app when I haven't installed one?
I haven't installed a new app in my phone in now than a month (except the uninstall/reinstall the buggy BD app), and just this week BD says I need to scan a newly installed app at least once a day. Does anyone know what's happening or how to fix it?
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Can use Bitdefender to Google's smartwatch with wearOS?
Hi. I'm considering about antivirus forsmartwatch.I couldn't find article that possibility install to wearOS. Please teach me that Can use Bitdefender to Google's smartwatch with wearOS?
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There is no such permission calender in settings for scam alert
title, how to fix that? Maybe its malware or just a bug? ios 18 official release, bdm version 7.4.1
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BD Mobile Security keeps turning off on my Samsung Phone
I also am having BD Mobile Security turn off multiple times a day on my Samsung S10e phone. I changed battery optimization to unrestricted and turned off putting unused apps to sleep. Under Battery Background usage limits, it doesn't display BD as a selectable app which can be added to the never auto sleeping apps list.…