-
Bitdefender Mobile Security Keeps Turning Off for Samsung S23 Ultra
Hi, I am using Samsung S23 Ultra with Bitdefender Mobile Security installed. After installing it on my mobile phone, it keeps turning off. I had tried many ways to keep it on and running on my mobile phone but to no avail. Please advise, thanks to all.
-
Netgear Armor App with iOS devices
Hello: I recently purchased a Netgear Armor subscription directly through Bitdedender because I was having so much trouble renewing it directly through Netgear (that’s another story). It is working fine and is seen as connected through my Netgear Nighthawk app. I reinstalled the Netgear Armor app on both my iOS devices…
-
Why does Bitdefender say I need to scan a new app when I haven't installed one?
I haven't installed a new app in my phone in now than a month (except the uninstall/reinstall the buggy BD app), and just this week BD says I need to scan a newly installed app at least once a day. Does anyone know what's happening or how to fix it?
-
Can use Bitdefender to Google's smartwatch with wearOS?
Hi. I'm considering about antivirus forsmartwatch.I couldn't find article that possibility install to wearOS. Please teach me that Can use Bitdefender to Google's smartwatch with wearOS?
-
There is no such permission calender in settings for scam alert
title, how to fix that? Maybe its malware or just a bug? ios 18 official release, bdm version 7.4.1
-
BD Mobile Security keeps turning off on my Samsung Phone
I also am having BD Mobile Security turn off multiple times a day on my Samsung S10e phone. I changed battery optimization to unrestricted and turned off putting unused apps to sleep. Under Battery Background usage limits, it doesn't display BD as a selectable app which can be added to the never auto sleeping apps list.…
-
Malware Scanner Keeps Detecting New App
Every morning for the past week I get a notification: "Your Device is at Risk - Malware Scanner - "You just installed an app that cannot be currently confirmed safe..." I have NOT installed any new apps, but I still get this notification. Why? How do I fix it? - Thanks. System: Android - Pixel 7a
-
How do I get my OnePlus 8 pro to stop turning off the Web Protection
-
Email protection for android mobile
I upgraded to premium protection but it can't get email protection to activate. When I go to the security page of Bitdefender central it won't load and open at all
-
BD Mobile Security: Scam Alert And Anti-Theft Both Turned Off. Any Help?
Hello everyone, I just wanted to inform you that both Scam Alert and Anti-Theft in the BD Mobile Security App were found disabled on not just my phone but also my mother's for no reason when turning the phone off and back on (since yesterday so version 3.3.234.2411 might be the culprit I guess because that update happened…
-
How to remove/ prevent parental spy app ?
My Android phone is likely get infected by those apps for misusage. I already tried to factory reset but I'm not sure if it is enough or not? Can you pls give me some advices on this subject? I've installed anti virus program bitdefender and one more. Is there anything else that I have to do?
-
App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?
-
Data breaches showing on Bitdefender Mobile app
There is a list of data leaks showing on my Bitdefender mobile app. What do I do about them if I never used those websites or created those accounts? Attaching a screenshot here from my phone - please let me know what to do? Thanks, Sally
-
Pages/Apps not loading while using VPN for mobile security |only when switching from wifi <-> mobile
Dear Bitdefender Community, I’m using bitdefender mobile security on my iPhone 12 Pro with the latest iOS version and bitdefender app is also up to date. Sometimes I need to switch from WiFi to mobile network or vice versa with pages are not loading or apps not loading with internet use. Apple said that it can be caused by…
-
App lock malfunctioning
When I have the app lock engaged and I leave my house, when I come back I have to go into the app lock, forget my trusted wifi, then add it again. Every single time. Even if I just leave for 5 minutes to take the dogs out. Then when I'm out and want it to actually lock, it doesn't. I have uninstalled/ reinstalled numerous…
-
Netgear Armor
what doesn't Netgear Armor protect on mobile phone? ie. messages, spam, email, calls
-
My Android phone is draining power
Hi, How to limit BD to scan my phone ? I noticed it drains lots of phone power. Thanks.
-
Web security on IOS not updating
Bought a new iphone with IOS 17.6.1 and attempted to load the Bitdefender web security. The Bitdefender app stated the IOS was out of date. Checked updates and the latest version is on the iphone. Where do I go from here to protect the phone?
-
Is there a way to use SafePay on iOS?
When traveling I prefer to bring a phone and iPad, leaving the “big” computer at home. I’d like to have the security of SafePay when doing online banking or other sensitive transactions, but don’t see a way to activate it on the iOS devices. Am I missing something in the setup? If not, that seems like a glaring oversight…
-
PIN on a droid phone
I have 2 Samsung Galaxy S8+'s. The first phone was my main phone. I had a second S8+ for a backup incase my original phone broke. So my original phone is starting to act flakey so i am switching over to my 2nd phone. switched over the sim card. before I switched over the sim card I uninstalled Bitdefender using the PIN I…
-
Android phone, camera takes 10 seconds before video starts recording
After installing BD on my Samsung S8+ , instead of the video recording like it use to when i press the button it takes 10 seconds. when i look at the recorded video that 10 seconds is like I still picture. I also did a factory wipe of my phone prior to installing BD. So to be fare not sure if it was the wipe or the BD.
-
One dangerous link found
One dangerous link found. What should I do
-
How do you get Mobile Security for Android to stop showing 12 days trial left
I have purchased Bitdefender Anti-Virus Plus and have also installed it on my Android phone following the links etc from Bitdefender Central. However, every time I launch it it is showing 12 days of a trial left. How do I get that message removed.
-
How to download iPhone Bitdefender
I bought BitDefender for my iPhone but it won’t download. I get this message: Oops, it seems there was an error with your request. Please try again later. I bought it because I’m getting Text messages on my IPhone saying my phone isn’t protected, McAfee expired, 150 pictures downloaded from my iCloud. Will bitdefender be…
-
Googleadservices blocked
Every time I tap on a google ad that I choose to look up, my Android phone blocks the site. There is no option to continue. The only way I can stop this is to uninstall bitdefender. That's ridiculous. I can't find anywhere in the app to set a site as safe or whitelist.
-
How to exclude some apps from Malware scanner?
Hi guys. There are a few hacked apk apps in my phone which are completely safe but Bitdefender raise alarm every scan.. I would like to tell him that that the apps are safe but can fund this essential option. Thank you very much!
-
Bitdefender on Honor phones
Hi! I am the developer of the "Driver Card Reader Pro" Android application. Recently, four of our users encountered a false alarm from Bitdefender on their Honor phones. Other antivirus software (Norton, Avast, AVG, Kaspersky, etc.) did not report any issues. Is there someone at Bitdefender who monitors this list?…
-
Need to block malicous links on Facebook app (mom clicks all kinds of links)
My mom occasionally goes to malicious links from the Facebook app and one time Google's Home feed even contained one of them. Does BitDefender mobile pre-emptively block these links or does it block the page after clicking it? And is the paid version needed, or does free do it too? I have experience with the PC version but…
-
caller ID
Hello everyone. dose anyone know how to enable caller id on Motorola hyper one phone version 11. the power was turned off in my building for 5 hours which also shut my internet off .which is back on but my web protection kept turning off so I called Bitdefender customer support and I got a message saying my caller ID is…
-
Is There A Way To Set The Scam Alert That When It Detects A Dangerous Link To Block And Delete It?
Is there a way to set the Scam Alert that when it Detects a dangerous link it could either just Block and delete it automatically or ask if I wanted to save or delete the dangerous link? Instead of just the notification that tells me there a dangerous link!