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How to disable Account Privacy notification?
Hi there, I'm just wondering how I disable the frequent notifications that 'We checked your accounts and nothing new came up'? I would still like a notification if something new DOES come up though.
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SMS scam not working after new install
Hi All, having just purchased total security and installed on mobile samsung s10+ i cannot get sms scam module to work, shows its not working, confirm you want it on, confirm turn on, next screen just hangs and only way is back. Have raise ticket but very poor response for BD blaming phone manufacturers for turning it off…
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New Bitdefender Free icon
HI, I ask the developers if it would be possible to change the icon of the free version of BDM. Perhaps it would be nicer to always have an icon with a "B" possibly a little different from that of the paid version so as to let users understand at a glance that it is always a Bitdefender product and therefore of security…
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Aussie Broadband "MyAussie" has app anomaly alert on Android 13
Recently the Aussie Broadband "MyAussie" app altered on my Bitdefender Mobile Security App for Malicious Behaviour via the Anomaly App Detection tool Is there anyway to see check the report? Store: Google play store App Name: MyAussie Version: 1.5.0
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Moved: Activation key is not working
This discussion has been moved.
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I have avg vpn installed on my Android phone will the VPN interfere with my bit defender security?
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How To Fix "Banned email. Add a different one" Notification In BD Mobile Security?
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Why virus defination update option not available on bitdefender Android?
All Android Mobile security has virus defination update option on their Android apps, why there is no option in bitdefender mobile security app?
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Paid for 3 devices but cannot register my mobiles
Hi I subscribed for a bitdefender Internet security for 3 devices. One on my computer and the other on my android phone. The on on my computer works perfectly. I tried to share the link to my phone to add it to my list of protected devices. When I download the bit defender mobile security, it says I have to take an…
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Can't get Bitdefender to show up on my phone
My android phone is listed on my account at Bitdefender Central, but I can't get it to appear on my phone. What do I do?
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How to trust whatsapp link from someone in mobile bitdefender?
Basically, I cannot get into another app in the whatsapp link from someone in trust under the Bitdefender Model Security
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My web protection disconnects.
My web protection disconnects if I do not leave the app open in the background. I guess this is the way it works? Iphone 13
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Malware Descriptions?
Where does one find a description for BitDefender malware hits? I have an iOS phone with a file flagged as "Trojan.******.GenericKDZ.2579" but can't find any web resource to tell me what that particular description means. Is it a heuristic detection, false positive or a real threat? Does BitDefender host a repository to…
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I need help I think my network providers are doing Illegal thing on my network
Plus i also believe that someone are logging into my computer without my permission. i also believe network adapter are being installed on my pc without my permission. Also have feeling there are tampering being done on my antivirus because they already has access to my pc. my antivirus get turn off. my network provider…
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Number Of Scanned Connections Is Lower Than Listed In Traffic Categories. Any Explanation?
Hi, I encountered an issue with iOS Web Protection analysis. To operate with numbers for better understanding: Number of scanned connections: 805 Number of connections by Traffic Categories: Computers and software: 965 Others: 644 Business: 375 Illegal: 111 (!!) Browsers: 102 Online shopping: 77 Ads: 61 Travels: 56 Social…
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Pre Installed Android Apps
My phone has 380 pre installed apps that are there even after factory reset and remain running even after I disable them. Some with permissions like com.samsung.android.mcfds.permission.access_service and also android.permission.accept_handover but when I run a scan it says I am safe. How is that possible? help plese
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App Lock shows not all of my apps and shows apps whom are not on my mobile
App Lock shows not all of my apps and shows apps whom are not on my mobile. I would like to lock an app that is not on the list showing by App Lock.
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Samsung Galaxy Note 8: Battery Draining. What Can I Do?
Just started today. Serious battery draining, when I found the community and figured out how to log in my battery went dow 5%!! No joke. Got a notification earlier today that Bitdefender was using more than normal battery. What can I do?
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How do i transfer my subscription from my old iPad to my new one?
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Virus Connection after update to IOS 16.3.1
Hello everybody , my trouble started after updating to iOS 16.3.1 , How can I delete / or / find out what is a program with virus domain connection, blocked regularly by BitDefender? This connection is blocking during all day long about 18-20 times. Help me to fix this problem #IoS #phishing
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Unable To Activate Web Protection On iOS. Any Help?
I've subscribed to it, but I cannot use it. I would appreciate any advice, thanks!
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Possible Conflict Between Web Protection In BD Mobile Security For iOS And BD VPN For iOS. Any Help?
There's an issue that's a bit confusing. With both Total Security and VPN installed, and running the VPN, when you try to run a Bitdefender Scan, it comes back stating that Browsing Protection is not installed. What's up with that? You cannot have both browsing protection and VPN running at the same time? If so, why?
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VPN and iOS wifi
I’m not able to connect to my wifi and I never had any connection issues before I installed BD and VPN. What’s happening here?
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I Received An Error Code 501 While Scanning An Android Phone. Any Help?
I Received An Error Code 501 While Scanning An Android Phone. What Does It Mean?
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Is There A Way To Set The Scam Alert That When It Detects A Dangerous Link To Block And Delete It?
Is there a way to set the Scam Alert that when it Detects a dangerous link it could either just Block and delete it automatically or ask if I wanted to save or delete the dangerous link? Instead of just the notification that tells me there a dangerous link!
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Ik heb mij activeren code niet ontvangen
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After I Installed BD On My Phone, Google Messages For PC And Pairing Devices Don't Work. Any Help?
Hi guys, After I installed Bitdefender on my Android phone, I've noticed that https://messages.google.com/web doesn't work and when I try to pair the phone with the desktop using camera on the QR code on the website, nothing happens. That is, the QR code isn't scanned. I've looked into settings in Bitdefender, tried to…
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What Is "Error Code 501" When Scanning Fails On Android Phone?
I read here that the error has been fixed. NEWSFLASH!!! No it hasn't been fixed or it would not be happening to me. I need to know what that error code represents and if there is a fix please.
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Different Bitdefender Icons On Different Devices. Any Explanation?
Hello everyone, The icon for Bitdefender Mobile Security changed on one of my devices a while ago, and it seems strange to me that it's different than on my other devices and different than on my family member's devices too. I couldn't find the same icon anywhere on Bitdefender's website or anywhere else online. Is that…
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How To Remove "B" Symbol From Android Screen?
I have just updated my Moto G50 to Android 12 but, when it restarted, there is a Bitdefender 'B' symbol on the right hand edge of the screen and, although |I can move it up and down, I cannot make it go away! Can anybody help with this, please?
