-
Bitdefender Mobile Security Keeps Turning Off for Samsung S23 Ultra
Hi, I am using Samsung S23 Ultra with Bitdefender Mobile Security installed. After installing it on my mobile phone, it keeps turning off. I had tried many ways to keep it on and running on my mobile phone but to no avail. Please advise, thanks to all.
-
App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?
-
Mobile pin code
Hello, I recently made a pin code for locking apps in my Samsung phone. But I couldnt find any information about how to remove this pin code. How can I remove it ?
-
Android Bitdefender Scam Alert Unifi Apps
Direct relation to: Since that post was closed out, I am reviving it. There has been several other posts and complaints about this. I am fully willing and available to assist with providing any information needed regarding a solution to this issue. I love BitDefender, my whole home network is Unifi equipment, I have…
-
Why does Bitdefender not have the option to scan the whole mobile phone?
Security applications normally (usually) have the option to scan the whole device, be it a cellular device or pc. The scanner checks files, notes, messaging, browsing, etc. I don’t see this as an option within Bitdefender Mobile Security.
-
How to get Bitdefender running on Android?
My son is the admin of the account and I have been set up on my phone for some time. All of a sudden it wants me to sign up, even though I have a message in the header that I am currently being protected by Bitdefender. How do I see my dashboard again? Thank you in advance.
-
Why do I wake up every morning to the Bitdefender page?
Tell me why my birdefender becomes like this every morning when I wake up and I need to restart it to make it normal If you are the one doing system maintenance, that's fine. If not, please take note and tell me why.
-
BD Central Web Protection Warning
BD Central says one of my Android phones BD app web protection is turned off. On the phone, BD shows web protection is on. I've turned web protection off and on but BD Central still shows it's off I followed the steps in this article for a Samsung device, but it did not resolve the issue -…
-
Strange extension/object " _.!%#@$ " seen during a scan with Bit defender Mobile.. what could be?
What is that?
-
Why was my email protection turned off on Bitdefender
Unbeknown to me, Bitdefender email protection was turned off on my Android phone. My email was hacked at Sydney airport and I received a flood of scam emails. I've since changed my email password and activated email protection on Bitdefender. My question is, How did I not get a warning that protection was off until the day…
-
Bluetooth Firewall
-
Using Bright White Screen to Spot Lag on Motorola Edge with Bitdefender
Hey Everyone, Bright white blank screen allowed me to identify lagging issues on my Motorola Edge after installing the Bitdefender trial. It helped me pinpoint the problem areas, especially with display responsiveness. I recommend using a white blank screen to troubleshoot any display or monitor related issues. Has anyone…
-
Locked out of 'settings' on pixel 2 phone
Had problems with bitdefender/android since day 1. I progressed to attempt uninstall/reinstall which did not work. I'm now locked out of 'settings' and this error message pops up when I try to access 'settings: "This app is locked with (company_name) App Lock. Suggestions on how to fix this error & regain control of my…
-
Web Protection being disabled almost continuously
Bitdefender Mobile Security’s Web Protection feature is constantly being disabled on my new S23 with Android 13. Even after manually reactivating Web Protection, it will turn itself off again almost immediately, and then it will suddenly work for a day or two before being disabled yet again. I had this issue occasionally…
-
What is Bitdender_2 in my Total Security under Firewall Application access?
There is nothing about Bitdefender_2 or any explanation about what it is and what it does? Can someone tell me exactly what this new description of Bitdefender anti-virus really is? When I google it, I get results about BOX but no reference to Bitdefender_2. I have also seen Bitdefender_1
-
App lock ignores safe network
My app lock has worked for a long time. But yesterday it started locking apps and asking for the pin despite being at home with the same safe WiFi network. The WiFi symbol is greyed out on the app lock page, but if I click on it, it shows the home WiFi listed as active and safe. I haven't changed any WiFi settings on the…
-
I need a suggestion about a possible security issue I'm having on my phone
Recently I found the Bluetooth activated by itself when I restarted the smartphone, the VPN had been deactivated, the account was disconnected from the Samsung store and I had received a call from an unknown number while the phone was off (probably spam), I reported it on Members by sending the data, they advised me to see…
-
Download from YouTube link
I downloaded bitedefender total security from YouTube cybernews was this stupid did I make a mistake. I am a newbie to this suff
-
Mobile Security
Just to share BD Mobile Security has been functioning faithfully without dropping out for over 3 weeks now. "Thankyou" very much to all BD technical personnel who's perseverance has accomplished this wonderful result.
-
Double Scan
Hi All, For the last few months or so I have noticed an odd "issue". After performing a manual scan using Bitdefender mobile, it gives the usual no threats screen. Tap "got it" and it returns to the screen with the start scan option. However if I wait about 15-20 seconds another scan will begin and repeat exactly the same…
-
Android scan "Device at Risk"
I have enabled wifi internet and run another scan but this same screen appears again. I can't find a newly installed app. Could someone please advise what next steps I should do?
-
Is Mobile Security truly scanning my files?
I have the 'Scan Storage' option checked, but I only see my apps being scanned with the manual scan. And the screen says "Scanning Apps." I have thousands of files, though the scan shows I am 100% safe with 354. Wouldn't they show up on the list as it scrolls? (Yes, the Galaxy 24 Ultra has been rebooted)
-
Android phone can't print to Wi-Fi network Epson printer
Help! My son installed on my phone and laptop. Laptop works and prints fine but Android phone can't print to the printer. How do I enable printer?
-
Licensing of mobile devices (Central App)
I don't want to use antivirus on my iPhone, but I would like to be able to access and manage Bitdefender Central via the Central app. I've noticed that as soon as I log into the Central app with my iPhone, the iPhone is shown as a vulnerable device in the Central overview. It is also the case that the iPhone is then…
-
The Bitdefender alerts WhatsApp scam messages. But how does one find and delete it in WhatsApp?
The Bitdefender message for the alert shows some gobblydook which a lay user can not understand. Simplest would be if Bitdefender could permit user to click on the message which would then invoke WhatsApp (or the relevant other App) and open up the offending message so that the user can delete it.
-
how do I remove scumbags from my network, phone and rooted software?
-
How to submit suspicious URL?
Recently from my Phone I tapped accidentally on an ad of a site and I was diverted in a site where there was no content but only background images. I do now know if I have picked up anything from there and I would like to submit it so BitDefender's specialists can check it out. How do I do this?
-
What is error code -105 on Android
Scanning stops to that error code.
-
Is that related to Bitdefender anti theft protection?
I've a Samsung Galaxy A52S 5g and since some time it is showed under the module Trust Agents a service called Protection by Theft,I've asked to Samsung's assistance and they've answered that it isn't related to Samsung,so I suppose that is on Bitdefender Anti Theft could you confirm me that? At now I've disabled it,have I…
-
Risk alert does not make sense relating to supposed app install.
I have Bitdefender for Android installed and for the past two days the dashboard has alerted me to an app that has supposedly been installed that represents a risk. However, I have not installed any apps in that period. I run the scan and when it finishes it says it needs to scan again. Once the scans are completed it says…