The Bitdefender alerts WhatsApp scam messages. But how does one find and delete it in WhatsApp?

Himrastogi

The Bitdefender message for the alert shows some gobblydook which a lay user can not understand.

Simplest would be if Bitdefender could permit user to click on the message which would then invoke WhatsApp (or the relevant other App) and open up the offending message so that the user can delete it.

Flexx

https://community.bitdefender.com/en/discussion/94053/the-bitdefender-alerts-whatsapp-scam-messages-but-how-does-one-find-and-delete-it-in-whatsapp

Any thoughts on this @Alexandru_BD, @Mike_BD

Regards

Alexandru_BD

Hello @Himrastogi,

Chat Protection continuously monitors chat sessions alerting you of suspicious links that might attempt to steal financial data, credentials and other sensitive information.

When malicious links are detected during chat sessions, the user receives a warning along with information about associated risks and a suggested course of action. If warnings are ignored, built-in web protection technologies prevents the user from navigating to the malicious webpage.

The detection will display information about the app, app category and link category as well, so you know exactly where the suspicious messsage is:

Let me know if this is what you are looking for and if the information is helpful.

Regards

sajjad1122

To find and delete scam messages in WhatsApp, follow these steps:

1. Search for the Message:
   • Open WhatsApp and use the search function (tap the magnifying glass icon) to search for keywords or suspicious phrases that may be part of the scam message.
2. Locate Suspicious Chats:
   • Go through recent chats and look for any messages from unknown or untrusted contacts. Scam messages often come from unfamiliar numbers.
3. Delete the Message:
   • Once you find the suspicious message, tap and hold it, then select the trash bin icon to delete it. You can also delete the entire chat with the untrusted contact by going to the chat menu (three dots in the top right corner) and selecting "Delete chat."
4. Block and Report:
   • After deleting, it's a good idea to block the sender and report the message to WhatsApp. Tap on the contact's name or number at the top of the chat, scroll down, and choose "Block" and "Report."
5. Enable Scam Detection:
   • Ensure that scam detection is enabled in apps like Bitdefender to alert you to future threats. Keep your WhatsApp updated to benefit from the latest security features.

These steps help ensure that you identify and remove potentially harmful scam messages from WhatsApp efficiently.