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OnePlus Nord 2 Android 11 Web Protection turned off notifications
OxygenOS Version 11.3 I keep getting a random popup message that Web Protection safety has been turned off. When I go look at Web Protection in-app, it says Web Protection is on. When I go to Central it tells me I need to fix my phone. I went through the routine of making sure I added all the permissions. I uninstalled it…
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My Bitdefender did not catch and protect my android tablet against Mcafee alerts pop ups...why?
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Bitdefender Mobile Security OR Bitdefender Ultimate Security?
I have had Bitdefender Mobile Security on my Android phone for some time. Recently, I gave Norton 360 the boot on my Windows laptop and installed Bitdefender Ultimate Security. I have noted that this allows me to secure up to five devices. Should I now uninstall Bitdefender Mobile Security from my phone and replace it with…
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Bitdefender App Allowing Google to Collect Tracking Data?
Why is the Bitdefender Android app allowing Google to collect information and data about us and our phones from its app? According to the DuckDuckGo App Tracking Protection feature, the Bitdefender app has allowed Google to make 48 tracking attempts on my phone in the last hour, ranging from my device brand and GPS…
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How to enable AI Voice on Huawei
Hi, After installation on mobile (huawei p60 pro), Bitdefender starts to block microphone while trying to use AI Voice. I see that phone 'hear' me, but do not recognize commands. That is also reason i cannot use AI Voice on my Watch (Huawei Watch GT5 pro). How to fix it?
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In reports under apps scanned it says 0 and web protection 0
Need assistance
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This product is not available for this platform message Android
I have a Total Security subscription which includes Windows, Mac, Android and iOS. I had Bitdefender installed on my old Android tablet a Lenovo M10 and I've recently purchased a new Android tablet a Lenovo P12 but when I try to download it from my Bitdefender Central account I get the message This product is not available…
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Web protection is turning off randomly.
As you saw in the title, my web protection is turning off every time I turn off my phone and sometimes when I’m on. Can someone please explain. I am a bit worried.
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Manual scans that repeat twice
Hi @agozob and @Alexandru_BD, i noticed that in the latest version of BMS after performing a manual scan, two or more manual scans are automatically performed after a few minutes. Is this normal or is it a bug? Below are the data from my smartphone Realme 8 5G with Android 13:
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App Lock shows not all of my apps and shows apps whom are not on my mobile
App Lock shows not all of my apps and shows apps whom are not on my mobile. I would like to lock an app that is not on the list showing by App Lock.
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Bitdefender Mobile Security Keeps Turning Off for Samsung S23 Ultra
Hi, I am using Samsung S23 Ultra with Bitdefender Mobile Security installed. After installing it on my mobile phone, it keeps turning off. I had tried many ways to keep it on and running on my mobile phone but to no avail. Please advise, thanks to all.
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Mobile pin code
Hello, I recently made a pin code for locking apps in my Samsung phone. But I couldnt find any information about how to remove this pin code. How can I remove it ?
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Android Bitdefender Scam Alert Unifi Apps
Direct relation to: Since that post was closed out, I am reviving it. There has been several other posts and complaints about this. I am fully willing and available to assist with providing any information needed regarding a solution to this issue. I love BitDefender, my whole home network is Unifi equipment, I have…
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Why does Bitdefender not have the option to scan the whole mobile phone?
Security applications normally (usually) have the option to scan the whole device, be it a cellular device or pc. The scanner checks files, notes, messaging, browsing, etc. I don’t see this as an option within Bitdefender Mobile Security.
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How to get Bitdefender running on Android?
My son is the admin of the account and I have been set up on my phone for some time. All of a sudden it wants me to sign up, even though I have a message in the header that I am currently being protected by Bitdefender. How do I see my dashboard again? Thank you in advance.
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Why do I wake up every morning to the Bitdefender page?
Tell me why my birdefender becomes like this every morning when I wake up and I need to restart it to make it normal If you are the one doing system maintenance, that's fine. If not, please take note and tell me why.
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BD Central Web Protection Warning
BD Central says one of my Android phones BD app web protection is turned off. On the phone, BD shows web protection is on. I've turned web protection off and on but BD Central still shows it's off I followed the steps in this article for a Samsung device, but it did not resolve the issue -…
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Why was my email protection turned off on Bitdefender
Unbeknown to me, Bitdefender email protection was turned off on my Android phone. My email was hacked at Sydney airport and I received a flood of scam emails. I've since changed my email password and activated email protection on Bitdefender. My question is, How did I not get a warning that protection was off until the day…
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Bluetooth Firewall
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Using Bright White Screen to Spot Lag on Motorola Edge with Bitdefender
Hey Everyone, Bright white blank screen allowed me to identify lagging issues on my Motorola Edge after installing the Bitdefender trial. It helped me pinpoint the problem areas, especially with display responsiveness. I recommend using a white blank screen to troubleshoot any display or monitor related issues. Has anyone…
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Locked out of 'settings' on pixel 2 phone
Had problems with bitdefender/android since day 1. I progressed to attempt uninstall/reinstall which did not work. I'm now locked out of 'settings' and this error message pops up when I try to access 'settings: "This app is locked with (company_name) App Lock. Suggestions on how to fix this error & regain control of my…
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What is Bitdender_2 in my Total Security under Firewall Application access?
There is nothing about Bitdefender_2 or any explanation about what it is and what it does? Can someone tell me exactly what this new description of Bitdefender anti-virus really is? When I google it, I get results about BOX but no reference to Bitdefender_2. I have also seen Bitdefender_1
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App lock ignores safe network
My app lock has worked for a long time. But yesterday it started locking apps and asking for the pin despite being at home with the same safe WiFi network. The WiFi symbol is greyed out on the app lock page, but if I click on it, it shows the home WiFi listed as active and safe. I haven't changed any WiFi settings on the…
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I need a suggestion about a possible security issue I'm having on my phone
Recently I found the Bluetooth activated by itself when I restarted the smartphone, the VPN had been deactivated, the account was disconnected from the Samsung store and I had received a call from an unknown number while the phone was off (probably spam), I reported it on Members by sending the data, they advised me to see…
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Download from YouTube link
I downloaded bitedefender total security from YouTube cybernews was this stupid did I make a mistake. I am a newbie to this suff
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Mobile Security
Just to share BD Mobile Security has been functioning faithfully without dropping out for over 3 weeks now. "Thankyou" very much to all BD technical personnel who's perseverance has accomplished this wonderful result.
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Double Scan
Hi All, For the last few months or so I have noticed an odd "issue". After performing a manual scan using Bitdefender mobile, it gives the usual no threats screen. Tap "got it" and it returns to the screen with the start scan option. However if I wait about 15-20 seconds another scan will begin and repeat exactly the same…
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Android scan "Device at Risk"
I have enabled wifi internet and run another scan but this same screen appears again. I can't find a newly installed app. Could someone please advise what next steps I should do?
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Is Mobile Security truly scanning my files?
I have the 'Scan Storage' option checked, but I only see my apps being scanned with the manual scan. And the screen says "Scanning Apps." I have thousands of files, though the scan shows I am 100% safe with 354. Wouldn't they show up on the list as it scrolls? (Yes, the Galaxy 24 Ultra has been rebooted)
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Android phone can't print to Wi-Fi network Epson printer
Help! My son installed on my phone and laptop. Laptop works and prints fine but Android phone can't print to the printer. How do I enable printer?