Signal Messaging App not working since installing Bitdefender on IoS

Vandelberg

since downloading a installing the Bitdefender app a few days ago on my Iphone 15, the messaging app “Signal” has not been working. If Bitdefender is turned off, I can message and receive individual messages from contacts in Signal but cannot rejoin some group chats. When Bitdefender is turned on, I cant send or receive in Signal. Signal are just responding with auto messages that are not helpful so trying this forum!!! Help!

Flexx

https://community.bitdefender.com/en/discussion/100734/signal-messaging-app-not-working-since-installing-bitdefender-on-ios

Here's what you can try to fix this issue:

1. Check Bitdefender's App Permissions:

• Go to your iPhone's Settings.
• Scroll down and find Bitdefender in the list of apps.
• Tap on it and ensure it has permission to access your network or cellular data.
• Also, check if Bitdefender has any specific settings related to Signal or messaging apps. If so, adjust those settings to allow Signal to function properly.

2. Reinstall Signal:

• If the above steps don't work, try uninstalling and reinstalling Signal. This can sometimes fix issues caused by corrupted app data.

If the issue persist, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

Regards