Anyway to ignore threats on the free version of the mobile app?

Fuka_petals · 2024-07-23T01:50:48+00:00

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Hi, I don't use the paid version on my phone since I'm more careful w/ it than my pc, but I have an app that keeps getting flagged due to it being an start on launch app and very old

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ananyways it's annoying and I want to make an exclusion for the app

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Accepted answers

Gjoksi

Hello.

On the same matter, this is a comment by @agozob, who works for Bitdefender:

"There is no option to exclude a certain path or app from detection in Bitdefender Mobile Security and it is unfortunately not a priority for us to implement such a feature. This is mostly because the detected threats are not automatically removed on Android (like they are on Windows for instance) so they can simply be ignored. Even though it might seem simple, it would take quite a bit of effort to implement this functionality and people very rarely manifested the need for it. It makes much more sense for us to focus on what makes a difference for the majority of our users.".

So, your only option is to report the app as false positive to Bitdefender Labs here:
https://www.bitdefender.com/consumer/support/answer/29358/

Regards.

All comments

Gjoksi

Hello.

On the same matter, this is a comment by @agozob, who works for Bitdefender:

So, your only option is to report the app as false positive to Bitdefender Labs here:
https://www.bitdefender.com/consumer/support/answer/29358/

Regards.