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Bitdefender & ITUNES error
Is anyone aware of Bitdefender causing issues with ITUNES Ver 12.12.5.8? I have just spent some days with this issue where Bitdefender seemingly generates an error (0xE8000065) which prevents ITUNES from connecting with a Mobile Device (IPAD or IPHONE). No history of errors in previous ITUNES versions but this latest…
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Bitdefender Mobile and Central
Hello, I have a problem with Bitdefender central, the app keeps saying that two Phones (S21 and S22 Android 12) are in danger because of a disabled web protection....It says to solve the problem manualy in Bitdefender Mobile app.... When i check these phones everything in mobile security app is ok and web protection is…
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Mobile Security For Android Web Protection Permissions
The latest versions of Mobile Security will not allow Web Protection to be enabled unless you let it take full control of your phone. This is something that concerns me and doesn't seem to be necessary. Why was this change implemented?
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Not scanning phone
Apple 13 states phone at risk. Cannot run scan. Just keeps pending. Sufficient WiFi. Why can’t I get a phone number for BitdefenderVPN.
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Onglets miniatures de Chrome
Bonjour, Sur un lien issu d'une recherche Google, la Protection Web de BitDefender Mobile a bloqué l'URL de ce lien. J'ai cliqué sur le bouton bleu retour en toute sécurité et Chrome m'a donc bien affiché une page blanche. Par contre en rouvrant Chrome un peu après, j'ai remarqué qu'une vue miniature de la page suspecte…
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Android dual account apps and block app feature
Hi everybody, on my dual sim samsung s21 I have activated (in advanced functions menu of the phone) the dual account feature for whatsapp. So I've two separate instances for the app. Unfortunately when I tried two protect them with bitdefender, only the main instance is protected, the other whatsapp opens without asking…
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Bitdefender has locked me out of my text messaging
I did not understand what this locking apps is all about but it sounded like it might? be a good thing. So I kept getting prompted to lock them so I finally just clicked on "Yes" not knowing how it worked. I thought I could establish a pin later. This is not the case. So now I am locked out of my messaging...can't send or…
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cannot activate web protection after installing mobile security (total security product) on iphone
basically the title describes the problem when i try to activate it I get a popup saying I need to purchase it after a trial period. Mobile security installed ok otherwise. VPN works on the iphone also.
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Magisk accept?
Hi, I have a view rooted android devices with magisk on it. How can I still use Bitdefender where my hided Magisk app is allowed. Now I see the warning so other potential dangerous apps dont stand out. Is there any option to alow "false posities" and continue scanning?
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Mobile Security Constantly Scanning?
Hey everyone, I’m new here & new to Bitdefender. I have the mobile security on an iPhone 13 running iOS 16. I’m just wondering if it’s normal for it to be CONSTANTLY scanning connections, even when I’m not using the internet. When I check the Bitdefender Central, it’s telling me it’s scanned like 15,000 pages per day when…
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Blocked connections
I just enabled web protection this morning to try it out and I notice some processes keep coming up under Blocked Connections as Phishing. Now, after the first two I restarted the phone and even updated firmware to the latest one. Then an hour later I get the same thing again. This is happening without me even browsing the…
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Instagram
Hey. IM news here ans i dont have skills in pc or smartfon. 23,09 someone stilo my instagram, and now iots mart zbrojny protection was fromb24 . Can you find oit ghi did it, id that person is from my personal live? Best regards.
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Messages from BD about issues with web protection
Often I'm receiving some warnings from Bitdefender on my phone about an issue with a system process that interrupts the web protection function on It....but when I check It on the web protection module on the app Is All ok,so what you think about It ? How coul'd I know which process Is the troublesome One ? Thank you
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Hanging issue in Smartphone
Sometimes facing Hanging issue in Smartphone due to using Bitdefender Mobile Security (checked in Motorola Moto g60 & Samsung M31).
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Locked apps turn unblocked if Bitdefender is uninstalled from my Android?
I am worried about my Android Phone being stolen. In the case it is stolen and it's unlocked at the same time, I have locked with bitdefender some critical apps or apps having my personal information. I am wondering if in that case, someone uninstalls Bitdefender, my locked apps become unlocked afterwards?.
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How to ensure I'm safe from a malicious website
Hi all, I am trying to figure out if I'm safe after I opened a website (explanation below). Basically I typed the website address on Chrome, it opened, no massages from bitdefender popped up but the website closed and I found no record of blocking, just apps scanned in the bitdefender central. The story is this: I bought a…
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Spam notifications
I have Bitdefender with VPN and a Pixel 6. I'm being bombarded with spam notifications. Thankfully, Bitdefender has kept me from opening any. Any thoughts on getting rid of the notifications?
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No interconnection, can't scan
This morning my phone showed AT RISK and to uninstall malware application. I removed AVG phone cleaner that I had for over a week on my phone. Bitdefender still won't let me do any sort of scanning, etc. It says there is no Internet connection, which there is, and my phone is still at risk. I shut my phone down and…
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NOT ABLE TO ACTIVATE WEB PROTECTION ON MY IPHONE
I paid for web protection on my iphone. After I paid for it and I tried to activate. I received a error message saying that I was using the wrong account. I did use another account briefly but deleted it and went with the account name I have with you on my laptop. Would you please tell me what I need to do to resolve this…
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Can't get antitheft tracking working (solved)
I can't get it set up so I can track my android phone from bitdeffender central on my PC. I get this error: "We got disconnected for a bit. Try again later.. Location details are sensitive data. Therefore, before attempting to locate your device, Bitdefender needs your permission to access this data. Please check your…
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Validate Email
Just bought Bitdefender mobile, tried to validate my email, am not getting a validation email. What can I do?
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Camera won't open on Galaxy S20 Ultra 5G
When I open my phonecover I get the following message on top of the screen: Can't open camera. try again. After unlocking my phone I get another message: Security policy prohibits use of camera. I have no idea what"s going on and how to solve this problem. Of course I've tried a lot of things but the problem is still…
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Android updates keep failing?
This problem keeps on happening. Bitdefender never seems to be successful in updating. Here is what I see (play store): I've tried to do a variety of things to fix it. I've tried uninstalling the app and then reinstalling it. I have manually updated the app (which always works fine) but then I will check it a week ago or…
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Blocking wanted text messages
Hi all I'm have an issue on my andriod with bit defender blocking automated messages from my bank. How do I get bit defender to allow these specific ones through?
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Why is that i use this Email can't protect why is banned
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Temporary sim card
I am traveling in foreign country and tried to insert temporary Sim card. Activation was blocked. Is that a bitdefender issue?
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Web Protection Turns Off By Itself on my iPad Pro
I do not use the BD VPN but rather ExpressVPN (Many of the notes on this topic seem to use BD VPN). Nonetheless, I have frequently noticed when I scan the iPad Pro that web protection is turned off. How can I turn it on so it will stay on? Thanks very much, ervalleaks
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Web protection keeps turning off on my phone.
I am using the trial version of the app for Android. I have. Blackview 9600. Everytime I open the BitDefender app to run a scan or just check the safety of my device, on the main page in the app it says your device is at risk. Then it tells me to exclude BitDefender from being optimized and to turn on web…
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in WebProtection included in BitdefenderTotalSecurity?
I use Bitdefender Total Security and have i.e. my iOs phone protected. After the scan of my phone, Bitdefender suggests that i activate WebProtection, for an other € 9,99 per year. Isn't that included inTotal(!)Security?
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AppLock HELP
I realized that applock iso useless. If my phone is stolen, they can just uninstall bitdfender app to gain acess to the apps. Is there a way to prevent the app from being uninstalled? Thanks!