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BD Mobile Security: App Lock Stopped Working. Any Help?
The application blocking function has stopped working even though the ones to be blocked have been selected. Pin code is set and biometrics enabled. Lock module set to unlock every time. Resetting the phone and apps didn't help
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BD Mobile Security For iOS Doesn’t Scan Connection, Although Web Protection Is Turned ON. Any Help?
1. a) The BD Web Protection on my iPhone and iPad is turned on (the same is stated in the Central and local app) but there is 0 scanned connections, although there was internet browsing. b) The timescale for connection report starts from Friday, whereas today is Thursday. Please find attached a screenshot (Pi means Fri, So…
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How Do I Fix Battery Consumption By BD Mobile Security On My Blackberry Key 2?
I'm running BD version 3.3.195.2164 on my Key 2 running Android 8.1.0. BD is consuming 65%+ of my battery. I realize Key 2 is out of support and Android is an old level, but short of trashing my phone is there a way to reduce the BD battery consumption? I've read the discussions on this site and others and have not found a…
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Recover/Reset PIN on Samsung S8+
so this was an issue of contention last year, never got it resolved. Thought I would wait till i got a new version next year. so here i am , how do I get a new PIN or recover old PIN so I can activate options
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Parental control and localization problem
Hi. I've got problem with my son's phone Huawei P40 Lite E bitdefender parental control. I've installed latest Bitdefender Parental Control from APKPURE (because of lack of google services on huawei phones). Then I enabled all of required options on phone and logged son's phone to my Bittefender child account. Everything…
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"Protec Web" désactivée & "Paramètres" protégés par "App Lock" "Code PIN oublié"
... 😊Résolu avec la biométrie...( empreintes)... Je ne sais pas marquer "résolu" dans les demandes d'aide 😔 Sur un Android 12 neuf : installation de Bitdefender sans problème. Paramétrage de la sécurité en tout point, y compris l'accès à la fonction paramètres... Aujourd’hui, je ne sais pourquoi, message « protection web…
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BD Mobile Security: Bitdefender Central Reports False Alerts. Any Help?
Hello everyone :) This is my first post ever on this forum in general so go easy on me ^-^ I only have one remark to make and one more specific question / issue for you. To get the former out of the way: The frequent and repetitive notification on my phone originating from Bitdefender Security promoting the Bitdefender VPN…
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How do I add apps to be scanned on android phone
Bitdefender Mobile only scans apps that were on phone at time of installation. Ive added many more. How do I get it to scan all my apps. If there is a limit, then how can I select the apps that I want scanned regularly (although I prefer all).
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How To Disable Web Protection "At risk" Message?
I use another app for these features and do not want to enable the feature in bitdedender. How do I accept the risk so that bitdedender doesn't keep telling me my device is at risk. I have begun to ignore that warning, assuming it's just complaining about the risk I have chosen to accept. That effectively makes the warning…
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Accountprivacy
Hello, I have a Total Security account and have a question regarding the accountprivacy feature.. What is the difference between the build in accountprivacy in Total Security and the "Bitdefender Digital Identity Protection"? Is it the same and if it isn't the same, what is the advantage of Bitdefender Digital Identity…
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New replacement phone
I had to replace my phone because of an upgrade malfunction issue. I was given a new phone, now I cannot download my phone security. Please help.
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Can't Remove The Red "B" Bubble From The Screen Of My Mobile vivo Y51. Any Help?
As you can see on the screenshot, I have this red bubble (with B) on my screen on my vivo Y51 (android 12). Despite following the suggestions from bitdefender support team (deactivated bubbles in the settings of the phone) it doesn't disappear. Can anyone help please? Thanks.
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Will BitDefender for Android catch spyware installed on my phone or tablet from someone else?
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Error Message in Mobile Security App
I just started getting the message in the attached photo when I open my mobile security app. This happens anytime I tap on the WEB PROTECTION or VPN tabs Performing the requested restore does not help either. I use an Apple 14 ProMax with the latest software update. Any ideas?
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Web protection on handy
I installed BD Mobile security on my Samsung A52 Handy. When I upgraded from BDTS to BD Premium, I get an popup that Web protection is disabled. I check this various times but Web protection is enabled an on the phone it works fine. Howe ever on the BD Central it keeps telling that it is disabled. Is this a know Bug.
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Windows Subsystem for Android
The Accessibility Service not found when trying to allow web protection on Windows subsystem for Android. Has any one else tried installing Bitdefender on WSA? Same problem with Windows DEfender.
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Change of Password for App Lock function
Hi. I have set a P/W to the App Lock function on multiple apps. How can I change the PW? Thank you.
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Bitdefender Mobile Security Web Protection Vs. VPN
I had support on a chat, and he did nothing but confuse the situation. Why does my Bitdefender Total Security warm me during a mobile scan, that my mobile device is at risk because web protection is not on, when my BD VPN is? They are both listed individually in my iPhone as VPN's. You can't have both on at the same time,…
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How to disable VPN notification
Hello, Is there any easy way to shut VPN notifications? I have other VPN and I don't want another one. I tried to turn off some things in settings but it didn't help. So for me there are 2 options left. 1. Turn off all bf notifications - i didn't want to do that 2. Remove and ask for money back. It so annoying for me...…
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Bitdefender security keeps uninstalling com.google.android.trichrome library
I keep getting notifications about Bitdefender removing com.google.android.trichrome library during an install scan. This library is supposed to be part of the Android WebView and safe. So why was it removed? According to Play Store the app in question that was installed was Bitdefender itself. So this is very dubious.
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Can An Antivirus Program Protect Social Media Apps?
Hi, My FB has been hacked (not by a random stranger), knows all my activities...how is that possible that someone was able to infiltrate it without sending me links nor even touch my phone? and to outsmart FB to detect the device. I don't share passwords nor give any personal infos to that person, not even to supicious…
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The Potential Dangerous Email Notice Is Always Wrong. Any Help?
The warning always identifies an email from a known sender with a safe attachment. Concomitantly, it doesn't identify dubious emails. How do I get rid if this portion of the apo or fix it?
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I Forgot My App Lock Pin. How Do I Reset It?
I seem to have forgotten my App Lock PIN and I need to reset it. However, when I click the "I forgot my PIN" link in the app, I am simply routed back to the general Bitdefender Central homepage (so much for being user friendly), and I cannot figure out where I need to go on Bitdefender Central to change my App Lock PIN. I…
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Mobile Security Keeps Stopping (On android)
With last update 14 February, Mobile Security no longer works or opens and keeps stopping, prompts to close the app repeatedly. Anybody has this issue too?
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52 Apps Listed On My Android. Yet BD Mobile Security Only Lists 26 In Scan Results. Any Explanation?
52 Apps Listed On My Android. Yet BD Mobile Security Only Lists 26 In Scan Results. Any Explanation?
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Scansione automatica
Non trovo come programmare una scansione su telefono.
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App Lock
Before the last update i could go into app lock and lock bitdefender mobile itself,was this option removed?In app lock bitdefender mobile is not listed? version:3.2.54.252
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Battery Drain On iOS 16.1.1. Any Fix?
I have Bitdefender Mobile Security on my IPad 7th gen running ios 16.1.1 The battery loses 50 % of its charge overnight while not in use. How can I fix?
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web protection
Why is it that every time I clean RAM and trash the browser protection always turns off? I'm using a redmi note 11 pro 5G
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Unable to use bitdefender without google account in android
I love bitdefender's features I installed bitdefender over a month ago Recently I purchased an activation key for bitdefender android and it worked I am a privacy maniac and dont have google account signed in my phone Today I tried to update bitdefender, right after the update , the app doesnt allow me to use it without…
