Error 1015 - You are being rate limited, The owner of this website ( has banned

AlvanK Mr
edited May 12 in Mobile Security

Hi Bitdefender Support,

I'm having an issue accessing some of the links, whenever I click on the below hyperlink it just shows "You are being rate limited" & indicates I'm banned. I am not sure what is the issue here and seeking support & clarification on what is happening to my account. Thanks.

As below when I click "Upgrade" it redirects me to the subsequent page.

The same goes for when I click the "Support" button.