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GravityZone Business Security Enterprise IMAP mail scan
I'm testing gravityzone business security enterprise and I can't find any option for checking IMAP email on the clients (configured on Microsoft Outlook and Thunderbird). I only found options for smtp and pop3 scanning. I don't want to believe that this type of email is not checked, can you tell me how I should configure…
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Email protection error
We couldn't complete the activation flow. Please start again.
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Hostgator CPanel & Email Blocked.
Has anyone as recently as the past 2 weeks experienced issues connecting to HostGator's cPanel or even their email servers to send/receive email? URL = https://gatorXXXX.hostgator.com I've added the specific URL from the Notifications and the domain (hostgator.com) to the Online Threat Prevention Exception list, but still…
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I need to protect minimum 6 emails up to 8, and already have the all-in-one Premium Security Plus.
Good morning, afternoon, evening everyone, I need to protect a minimum of 6 emails up to 8, and already have the all-in-one Premium Security Plus : our familly's 5 first emails are already set. I would like to know how can i buy extra capability for just : 1 to 3 more emails ? ( as we only have 3 laptop for everyone and…
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Can't download email attachments after new VPN installed.
Hi… My Bitdefender VPN updated to version 23.0.3.35 recently. I continue to use the same VPN location but for some reason I can no longer download email attachments from Hotmail (outlook.com). When I turn off the VPN, I have no issues saving the email attachment. This only started with the latest update to Bitdefender so…
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BitDefender GravityZone Email
Hi all, I was wondering you could giving me a hand. We managed a client email using BitDefender GravityZone Email but the loop prevention feature is not working as its should be limited to 25 messages, but I know for a fact they have received more than 50 in less than an hour. Also, is it possible to setup an autoreply…
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I received an email with attached pdf claiming to be from bitdefender.
I received an email with attached pdf claiming to be a receipt from bitdefender. This pdf congratulated me on renewing my subscription (even though its not due for another 3 months). It also listed the amount as being $667, which is far higher than my actual subscription. I didn't click on any links but did open the pdf in…
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Turn off incessant pop-ups
This warning only ever happens on mobile - it's a pop-up alerting me to a spam link founfld in email (Gmail account). Interestingly tho, it only pops up when I'm in my Hotmail account and is constant - 20 times in a couple of mins. I cant find this e-mail anywhere to block it, and I dont even know if I'm getting an email/s…
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Email protection not updating change
I have 5 email addresses being protected. I deleted one to add a new address. The deletion was successful on Bitdefender Central. I then go to my Bitdefender Total Security Dashboard, click on Protection, and then Email Protection. The deleted email address is still there, preventing me from adding a new one. Is there…
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Error 1015 - You are being rate limited, The owner of this website (www.bitdefender.com) has banned
Hi Bitdefender Support, I'm having an issue accessing some of the links, whenever I click on the below hyperlink it just shows "You are being rate limited" & indicates I'm banned. I am not sure what is the issue here and seeking support & clarification on what is happening to my account. Thanks. As below when I click…
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[Email Security] Let user decide whether Quarantined/Possible SPAM is legit or not?
Experts, Just turned on Email Security in GZ, and I'm noticing that emails that are not outright considered Bat(TM) are not causing notifications to end users (mail recipients). This is going to snowball into admin hell fast if I can't allow the users to decide to white/blacklist that and future emails like it. I see that…
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Which package is best for our needs
We have a new build Windows 2022 Server on AWS which will deliver transactional email on behalf of a client. This is not a traditional mailbox environment - the mailouts are created by our software using client data, then delivered. Which Bitdefender package is best to use for the sole purpose of scanning outbound data on…
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Email Protection Only for Outlook or Gmail?
I tried to activate email protection but it asks for a Gmail or Outlook account. I won't use either because of lack of security. Myself and my company use Zohomail, which you do not support for some reason. Do I have to shop for yet another security suite? This is my third one. None of them seem to do what they say.…
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Help - registered email no longer accessible, need to change it
I no longer have access to the email address with which my Bitdefender account is registered. Recently I had to format my PC and need to reinstall Bitdefender. However, it keeps sending verification email to my old email to which I do not have access anymore. How do I get back my subscription to my new email address?
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What can I do everything is compromised ?
some might think I’m crazy. I don’t even know anymore. Everything from my home network. Devices everything has been taken over. Let’s start with gmail and iCloud. Mcfee found 39 breaches between two emails. I have gotten spam calendar invites. And I responded who’s this to a couple texts. Well my gmail Google account has…
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I have been trying to open a gmail account all day…what is going on here?
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Bitdefender Removing My Clients' Emails. Any Suggestions?
After a few panicky weeks with no leads from my website, I was able to figure out what was happening. They are being marked "[spam]" and summarily removed from my Outlook (removed, not deleted, as they do not end up in my "deleted" folder). This appears to the ****** eye similar to the problem reported a decade ago at: I…
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Disable pop ups or not give them focus
Hi all, just installed Bitdefender yesterady and generally happy with the peace of mind it offers. But what I find annoying are the "Threat detected - Bitdefender blocked a threat" pop-ups every time I select a mail message in Outlook. Not so much the fact that the message pops up, but more that the pop-up gains system…
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Any idea how to identify e-mail message raising online threat flag
Just started getting a Warning from Online Threat Prevention about a suspicious webpage being accessed by my e-mail client, thunderbird.exe. Am I correct to assume that this is being caused by a particular e-mail message? If so, how would I go about identifying the offending message. Apart from the potential threat by…
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GravityZone Email Security Addon problems since mid November
Before November email worked for the most part, flawlessly. Sometime in Nov something changed with their configuration. They won't admit it and will not assist, no matter how many times I've entered in tickets and called support. They just keep sending me the same directions over and over and over and over again. I follow…
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Is there any way to turn off nuisance notifications?
When you install an antivirus you expect it to work silently in the background. The BF geeks may like their work so much they think we should sit all day admiring it, but in the real world most people only want to hear from the antivirus when there is a problem. BUT - Bitdefender is littered with annoying notifications. I…
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Antispam not working
Recently installed bitdefender so Uptodate. I also have the latest Mozilla Thunderbird. Question is are they compatable and if so how do I integrate them? Can anyone help please as the Bitdefender Instructions don't work - at least not for me ? Many Thanks Fred
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Synchronization error (0x800CCC0E) in Outlook 2016
As the title says, I am getting error 0x800CCC0E in Outlook 2016 whenever I attempt to check my email. The error started yesterday (10FEB2021) with no setting changes to Outlook. I am able to check email through the Mail app on my iPhone and through mail.yahoo.com. I have confirmed that my mail account in Outlook 2016…
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Does BitDefender have offices in Romania?
Hello, I'm sure the answer is an emphatic "no" but I have to ask. I rec'd an e-mail supposedly from you from "bitdefender@hello.bitdefender.com." I'll include a copy of the message both raw with headers and as a PDF. The URL goes to:…
