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Disable pop ups or not give them focus
Hi all, just installed Bitdefender yesterady and generally happy with the peace of mind it offers. But what I find annoying are the "Threat detected - Bitdefender blocked a threat" pop-ups every time I select a mail message in Outlook. Not so much the fact that the message pops up, but more that the pop-up gains system…
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Any idea how to identify e-mail message raising online threat flag
Just started getting a Warning from Online Threat Prevention about a suspicious webpage being accessed by my e-mail client, thunderbird.exe. Am I correct to assume that this is being caused by a particular e-mail message? If so, how would I go about identifying the offending message. Apart from the potential threat by…
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GravityZone Email Security Addon problems since mid November
Before November email worked for the most part, flawlessly. Sometime in Nov something changed with their configuration. They won't admit it and will not assist, no matter how many times I've entered in tickets and called support. They just keep sending me the same directions over and over and over and over again. I follow…
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Is there any way to turn off nuisance notifications?
When you install an antivirus you expect it to work silently in the background. The BF geeks may like their work so much they think we should sit all day admiring it, but in the real world most people only want to hear from the antivirus when there is a problem. BUT - Bitdefender is littered with annoying notifications. I…
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Antispam not working
Recently installed bitdefender so Uptodate. I also have the latest Mozilla Thunderbird. Question is are they compatable and if so how do I integrate them? Can anyone help please as the Bitdefender Instructions don't work - at least not for me ? Many Thanks Fred
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Synchronization error (0x800CCC0E) in Outlook 2016
As the title says, I am getting error 0x800CCC0E in Outlook 2016 whenever I attempt to check my email. The error started yesterday (10FEB2021) with no setting changes to Outlook. I am able to check email through the Mail app on my iPhone and through mail.yahoo.com. I have confirmed that my mail account in Outlook 2016…
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Does BitDefender have offices in Romania?
Hello, I'm sure the answer is an emphatic "no" but I have to ask. I rec'd an e-mail supposedly from you from "bitdefender@hello.bitdefender.com." I'll include a copy of the message both raw with headers and as a PDF. The URL goes to:…
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Multiple Bitdefender Total Security subscriptions unwantedly merged into one
So I've had Total Security subscriptions running on a Mac and an old laptop without a hitch, but after I bought a new subscription for a new laptop, this happened. I followed the instructions sent along with the Amazon e-mail, but after I entered the activation key, and tried to protect the new device, it said that the…
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Apparently quarantined file cannot be restored
Dear Community, After doing a full system scan of my computer, but cancelling half way through since it was slowing to a crawl after a few hours, one of my Outlook pst-mailboxes appeared to be missing. The slowing down was as far as I could tell not related to the mising mailbox, since it was scanning some texture files of…
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Default browser and link checker.
Whereas an antivirus should load faster at a device boot up, this is in point to protect infection if booting online..I noticed Bitdefender comes slower..what if it's made to do some bios loading..that's not my main concern. Did anyone notice, Bitdefender is not the main browser or has no link checker. This being the…
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Bitdefender interference with Thunderbird?
Since I installed Bitdefender, I've been getting intermittent error messages like the following when I attempt to "get messages" or send a message in Thunderbird: That message pops up in the lower right-hand corner of my desktop. I also get a message like the following in the middle of the Thunderbird UI: I've tried…
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BD2017 blocks my email
I just installed BitDefender Total Security 2017 on my Windows 10 computer. Instantly my Thunderbird email client lost the ability to either send or receive emails. I disabled the BD Antispam Toolbar in Thunderbird, but the only thing that allows me to send or receive emails is to completely disable Bitdefender real-time…
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Thunderbird AntiSpam
This isn't as question as much as an opinion. I am using Total Sec 2017 and while I like it, I am quite dismayed over their worthless email antispam module. Perhaps IF I knew it was so lame, i'd have gone with another product. It doesn't work, and i had no idea why until I found a post in here that it ONLY works in POP3.…
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BD IS doesn't flag JavaScript attachment to email
I've just received a scamming email with an attachment that has the .js (JavaScript) file extension. On saving the file & inspecting it, the file contains heavily obfuscated JavaScript code. Fortunately I work in web development & realised that this was a threat. I'm surprised that BD IS didn't flag a .js file email…
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Scan Results-Infected Emails
Hello. I recently ran a full scan with Bitdefender Antivirus+ 2017 and in the scan results it says that my email archives are infected and some password protected files couldn't be scanned. My main concern is with my infected emails. I can't seem to locate the infected ones. The two attachments below will show you what I…
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Need license key to contact support
I am attempting to contact support via email.The form will not allow me to submit without entering a license key. I have a paid, active subscription, and it's my understanding that when BitDefender went to the subscription model, they did away with license keys. My activation code (for the subscription) does not satisfy…
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Spam with attachments not caught
Hello. I get about 6 spam email messages a day, all with zip file attachments. I don't open the attachments, but I suspect that there is a trojan or virus in the zip file. My BD settings suggest that my email is being scanned, but I am not getting any sort of alert that the zip file is harmful. I use Outlook 2016 on…
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Some General Questions About Email | Disable Email Scanning
I want to disable BitDefender TS2016 from scanning or being involved in my email application (a desktop client), as I receive almost little suspicious email, and the various corporate, educational networks which serve my email generally perform a lot of filtering already. 1. My email client has been operating slowly…
