Need license key to contact support


I am attempting to contact support via email.The form will not allow me to submit without entering a license key. I have a paid, active subscription, and it's my understanding that when BitDefender went to the subscription model, they did away with license keys. My activation code (for the subscription) does not satisfy the form if I type it in the space for the license key.

How can I contact support?


  • Sorin G.



    If you select the 2016 and 2017 products in the list the license key field becomes non-mandatory and lets you proceed with the ticket.

    You can also use to contact our support team.