Can't download email attachments after new VPN installed.

Rammble

Hi… My Bitdefender VPN updated to version 23.0.3.35 recently. I continue to use the same VPN location but for some reason I can no longer download email attachments from Hotmail (outlook.com). When I turn off the VPN, I have no issues saving the email attachment. This only started with the latest update to Bitdefender so I'm puzzled as to what the cause could be?

Alexandru_BD

Hello @Rammble and thanks for joining us here.

If Outlook starts working normally after you turn off Bitdefender VPN, follow the troubleshooting steps below:

https://www.bitdefender.com/consumer/support/answer/30765/

Let us know what worked for you.

Regards,

Alex

Rammble

https://community.bitdefender.com/en/discussion/comment/339963#Comment_339963

Thanks for the reply and sorry for the long response. I have used split tunneling on a few websites that gave me problems but it does not work for Hotmail/Outlook. I've added "outlook.com" and "live.com" (since the domain is outlook.live.com") to the split tunneling websites but I still cannot download email attachments without completely shutting down the Bitdefender VPN.

Any other suggestions? Thank you.