Error 1015 - You are being rate limited, The owner of this website (www.bitdefender.com) has banned

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→You will get the option of chat, call or email.

Regards

Kindly review the following steps to see if they are helpful.

1) Try opening the Bitdefender website in incognito mode. If the issue persists, continue forward

2) Open the Run command and execute the following commands one by one:

temp – delete all the files in the folder.

%temp% – delete all the files in the folder.

prefetch – delete all the files in the folder.

3) Reset the Windows host file to default. You can find instructions here: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

4) Run Disk Cleanup using this guide: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68

5) Reset your web browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default

If the issue persists despite completing the steps above, kindly share all the steps taken with Bitdefender support, along with the current issue you are facing, via email to bms@bitdefender.com. Although this email is primarily for resolving mobile issues, you can still share your query with them, and they will respond within a maximum of 72 hours, excluding weekends.

Regards

Kindly follow the steps stated above.

Regards