unable to use web protection

lemon
edited May 14 in Mobile Security

i tried to active my web protection today in my iPhone w/iOS 17.4.1

and it keeps kicking me out with message wrong credentials .

repeat login and repeat kick out……………i think its not supporting the updated iOS?

is anyone got same problem

Answers

  • Hello.
    You should contact Bitdefender Consumer Support by chat, telephone or e-mail:
    https://www.bitdefender.com/consumer/support/help/
    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> Bitdefender Mobile Security for iOS, click on Contact Support in the black box and then click on Chat 24/7.
    NOTE: Bitdefender telephone support is not toll-free!
    Regards.