-
Someone has repeatedly tried to unlock my device?!
Noticed this situation this morning. Central shows multiple failed PIN entry attempts on my device, even though nobody was physically operating the device (during the night, sleeping alone in the room). I noticed that these repeated "attempts" have been recorded for the last 12 days, also during daytime, as the Bitdefender…
-
BD failing to protect me at all on dangerous texts
Love Bit Defender on computer ... BUT on my Droid I am being inundated with many dangerous texts with trap links. These are very obvious scam texts with active spy links. Yet BD hasn't caught even one. And there is no 'tool' or 'setting' that I can find to either intensify scanning of texts, or set level of parameters to…
-
Should having iOS Developer Mode set to On cause excessive battery drain?
I have been suffering from excessive battery drain on my iPhone SE3 while running BitDefender Mobile Security on iOS 17.1.1 with iOS Developer Mode set to 'On'. I appear to have solved my battery drain issue by setting Developer Mode to 'Off'. I develop iOS apps in Xcode and have been using Developer Mode for testing my…
-
Hacked?
hello, in fact would like to know if it is normal that there is 0 analysis of application anomalies even though activate the option each time. A lot of weird things have been happening to my phones for some time now, even though just bought the Pixel 8 Pro today. have enabled all available permissions. have applications…
-
App lock is not working
-
Does Bitdefender do anything at all?
I've recently signed up and installed on an Oppo Find X3 Pro with Android 12. I get no notifications (other than the one saying it is running, which us always on) under any circumstances, despite all notifications being on, not set to silent and accessibility being enabled. Web protection turns itself off regularly (and…
-
Mobile scan
I have installed Bitdeffender on my Windows Laptop. Can I attach mobile and scan it?
-
Bitdefender blocking phone calls
I need to call and fill a prescription tonight. But since installing Bit Defender, the call disconnects even before dialing. This is serious.
-
bitdefender reports ipad ios out of date
HI. i have the latest ipad pro running the latest ios ipad software version 17.2 Bitdefender keeps reporting the ipad ios is out of date and should be on ios 17.2.1 This version doesnt exist for ipad and version 17.2 is the latest. version 17.2.1 is the current version for iphone. anyone else experience this or have a fix…
-
Why am I getting Message that Subscription limit has been reached after Activation
Purchased Bitdefender from Amazon for my Android device and activated on Phone but unable to use the software as Bitdefender Central continues to show Subscription limit reached! Have installed on my laptop with no problems but Mobile activation is not resulting in software usability
-
Active Web protection doesn't show any scanned connections
Hello, I have 2 iPhones with both BD installed and Web Activity activated. On my iPhone 11Pro I see Scanned (and blocked) connections. On my iPhone 13 I see 0 (zero) scanned connections, while active. I do know the web protection works on the iPhone 13, as when I go to a website with possible Malware, it blocks (like on…
-
Android icon random 1
Every two or three days a 1 appears on my android bitdefender security icon. I open the app and check all the options in the toolbar at the bottom. There are no new messages and when I close the app the 1 remains. I have to restart the phone to remove it. Can anyone explain what is happening please and should I be worried…
-
Erreur date expiration
Sur Android deux dates d expiration après installation sur un nouvel appareil Android l un expire demain impossible de joindre bitdefender directement ?
-
Is Bitdefender mobile blocking phone number port
Hi I have a new phone and am porting my old number to it but this is failing – I had already installed bitfedender mobile on to the new phone before the port started – is this what is causing the problem - it's been "in progress" for 72 hours now. Any ideas very welcome Ta
-
ALERTE SONORE VOL PERTE
Bonjour l'alerte sonore en cas de perte ou vol ne fonctionne que sur un des trois téléphone que je possède, je ne trouve pas l'origine de cette problématique. merci de votre aide cordialement
-
Bitdefender phone numbers
I have called both UK phone nos. as listed under BD's Support/Call Us 24/7 but both calls resulted in "This number is not recognised......." Has anyone made successful calls to these nos? Robert
-
Remote locate
Remote locate. Hello I do not want to use this option right now, but when I click not to activate how do I stop this from activating. Motorola android phone 11
-
How can i create exception in Malware Scanner on android.
Hello When bitdefender found risk in app, i have only options "delete". i cann't do add to exceptions this app. Regards
-
VPN kills wi-fi on iPhone 11, iOS 17.1.1
I upgraded my iPhone 11 this morning to 17.1.1 and wi-fi service to the phone immediately became severely affected. Google search would work for maybe 30 seconds and then say I had no wifi connection. All my apps and connections to my security system, iRobot, and other devices died. I spent at least two hours searching for…
-
Bitdefender Mobile Security for Android -- only?
I just started using Bitdefender Mobile Security for Android on my Android phones and tablets. But I was wondering... I also have Android apps installed on devices that are not Android devices -- an Amazon Fire tablet and a Chromebook. Is it worth installing Bitdefender on those devices as well, to protect those apps? Is…
-
Bit defender and juice jacking
Hello! I have bit defender total security on my phone. If I used a public charging station, would bit defender stop juice jacking? Or notice if the charging port was compromised?
-
Feedback
This is what I would like to see in a update to the Mobile App on Android.1. To have the App to scan a App in Google Play even before you download it. 2. When a App is just updated and the App is available on Google Play to download and install the update. I don't think Bitdefender has to scan it if it's just a update to…
-
Tentative de phishing
hello I am a beginner sorry for the question if it is naive. on my iPhone I regularly have blocked attacks and phishing attempts like the ones I put in screenshot. do you know them ? do you know what they are looking for? Thank you for your help
-
web protection
why am I getting alert messages on my pc about web protection not being on on myipad?
-
Alerts on a sleeping and locked device
I have been testing sending remote alerts to (Android) devices. It kinda works, but I have a feeling that it has a problem that might make this feature useless. On both devices that I tested I have a 9-pin pattern lock, in every case the device was at sleep when I sent the alert to it. The alert did not sound, until I woke…
-
Reports about a device not in sync with this device's diagnostics
I have 2 devices with Bitdefender Central (BDC) installed. When I open BDC on Device A, it reports that Device B has one issue (web protection turned off), which has to be fixed manually Same when I open BDC on web, it reports Device B having that problem When I open Bitdefender on Device B though, it reports that I am…
-
Protect device administrator
How can I protect the app from being uninstalled? You can easily turn off the device administrator in the settings. With other apps there is a protection so that you cannot disable these settings. Unfortunately, it is also not possible to lock the settings with the app lock. The PIN is queried, but you can simply click…
-
Web Protection keeps turning off - Galaxy S8 on Android 9
Hello, Every day or so when I check my Bitdefender Security app, Web Protection is turned off. Every day I turn it on again and I have to set the the system permission slider to on... for some reason the system keeps turning the slider to off. I can't seem to trigger this by rebooting my phone... it just happens after some…
-
Account Privacy - Android app - feature issue - 'solve' not working
Hi, When I scan for leaked data for my email address, it gives a list of past and current user data leaks related to my email address. I have changed all my passwords a long time ago, I can mark them as solved one by one (which is tedious, but ok) My problem is that, there are 8 items that no matter how many times I try I…
-
BitDefender blocking my mobile bank app
Is there a way to whitelist my mobile bank app? When bitDefender is on my phone, it won't let it connect.