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Bitdefender mobile security manual scanner graphics glitch
I have and android tv box the HK1RBOX running android 12, I have bitdefender mobile security version 3.3.232.2401 installed on it. Since a few weeks now I have experienced a graphics glitch when using the manual scanner. When first booting my android box and then running a scan with bitdefender the scanner animation show…
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BDTS keeps blocking Trojan and Phishing screens...how do I remove root cause?
I keep getting BD screens stopping a rogue phishing site from opening. However, I dont seem to be able to eradicate it despite running multiple scans. It happened mostly in Duck Duck Go browser so I deleted that. Now its happening with Firefox. I have an expired McAfee on the tablet and it comes up showing 5 pieces of…
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Webbescherming
Volgens Bitdefender staat mijn Webbescherming op mijn tablet op UIT , maar die staat AAN. Krijg de melding niet weg.
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Why does anomaly scan always shut off after i have turned it on
Anomaly scan continues to always shut off after i turn the feature on. And does it all the time without fail. Can someone please advise on how to resolve issue. Its driving me mad i tell you, just mad! Thanks in advance for any support given, stay Blessed!
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Why won't App Anomaly stay on?
I have to "start" it every couple of days!
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I want to remove my phone lock
I can't answer my cellphone because I can't type in my password fast enough before the phone goes to voice mail. See the title.
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BD Mobile Security: App Anomaly Detection Suddenly Turned Off. Any Help?
Hello everyone :) I just wanted to inform you that the App Anomaly Detection feature in the BD Mobile Security App was found disabled on not just my phone but also my mother's for no reason after the latest update (roughly within the last one or two days). This was perceived as a rather unpleasant surprise by the both of…
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App anomalies detection module
Helllo, I noticed that this module keeps turning off. Autopilot recommends that I turn it on. After I turn it on, it closes again (I don't know the period/moment when it happens) This situation occurs both on the phone (Samsung A52s) and on the tablet (Samsung A9+) Thank you
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App anomaly detection keeps turning itself off since update to 3.3.226.2369
I have an android tv box, the HK1RBOX running android 12 and I have bitdefender mobile version 3.3.226.2369 installed on it from the google play store. Since bitdefender mobile updated today trough the google play store to 3.3.226.2369 the "app anomaly detection" keeps turning itself off, every time I boot my tv box it's…
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Spam websites keep popping up
I think I have everything activated for my account on my phone and laptop, but spam websites keep popping up on my android phone when I'm browsing other websites. It doesn't happen on my laptop. How do I stop this on my phone? Thanks!
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Facebook mobile
A question: In the latest update Facebook when I open a link on the mobile it opens in its own browser and no longer in the external link I have chosen. Is there protection in the mobile version of Bitdefender? Thank you! (I used Google translation)
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Confused about trial
Hi folks. I have had BD total security on my PC for several years and have three mobile phones and a tablet added. My last annual renewal was a couple of months ago. One of my phones has just alerted me that I only have two days left of my trial?! Not sure why that is as I presumed it was covered under my main account as…
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Storage scan
Hi, I was wondering if there's any way to scan folders or specific files in the mobile version. I usually download a lot of files from my mobile so this option is mandatory for me. I'm paying for the premium version but can't find that option. Desktop version and everything else is good so far. Thanks in advance
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Security settings on Android
Samsung, Android and Google have security software on my Galaxy s22 ultra. since I use bitdefender do I need to allow the security settings be enabled? It is by McAfee.
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Scan failed! Error code: - 302
This keeps coming up after I run a scan and I can't clear it. Any ideas on how to fix it. Bitdefender solution did not work (ie uninstall and reinstall) Thanks
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Web Protection Turns Off By Itself on my iPad Pro
I do not use the BD VPN but rather ExpressVPN (Many of the notes on this topic seem to use BD VPN). Nonetheless, I have frequently noticed when I scan the iPad Pro that web protection is turned off. How can I turn it on so it will stay on? Thanks very much, ervalleaks
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Why does the report say I'm connected to 2 wifis
Hi hope someone can help me and my mum got are first report through and mine says I'm connected to 2 wifis but I'm only connected to 1 that my home wifi I haven't connected to another WiFi and on my mums phone says it connected to 7 wifis she only connected to her home wifi and her cameras she has out side
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Bitdefender central not sending notifications
Hi my bitdefender central isn't sending me notification and does it scan for my location by it self because I seen my location pop up next to wifi signal so I opened up central and it said location scanned 1min ago but I didn't scan for my location Samsung s23 ultra Android 14
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Why did I get a notification from bitdefender saying it doesn't support this Web browser
Hi I've had bitdefender for a few weeks now and the Web protection says it doesn't support this Web browser but I've only been using 2 chrome but I haven't really used that I use edge more but I didn't open it up at all I only opened up es file explorer up anyone know why it said that and it turned it off I had to turn it…
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Found Modified Firmware on device, unble to factory reset
Is this a fixable issue? None of the settings are my own. Help
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Why does VPN shut off when activating Webb Browsing Protection on my I phone?
Iphone
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I just deactivated Bitdefender from my Galaxy Note 9 it is blocking my home wifi from connecting
I just deactivated Bitdefender from my Galaxy Note 9 because as of yesterday it was blocking me from connecting to my home wifi even after I set my home wifi as a "trusted" network. Anybody know why? It worked for the past month now it cant get and hold the IP Address?
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Bloqueio de app parou de funcionar
O bloqueio de aplicativos parou de funcionar.. não pede mais a digital para liberar o acesso? Faz uns 7 dias que não funciona mais ! Nas configurações está tudo ok !
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Locked apps turn unblocked if Bitdefender is uninstalled from my Android?
I am worried about my Android Phone being stolen. In the case it is stolen and it's unlocked at the same time, I have locked with bitdefender some critical apps or apps having my personal information. I am wondering if in that case, someone uninstalls Bitdefender, my locked apps become unlocked afterwards?.
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Mobile Exclusions PLEASE!!
I'm getting numerous emails being identified as SPAM. One such is coming from HARO containing a link to connectively.us their new site. I get a notification every 3 to 10 minutes which is driving me MAD!!!! PLEASE HELP CUSTOMERS RESOLVE THIS - EXCLUSIONS would be a major leap forward
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Personalizzatione home page BMS
Good morning, I propose the possibility of hiding this information for those who do not want to always view it. I would opt to leave the home screen cleaner. I would therefore add the "ignore" button to not always display the message to install the VPN, Bitdefender Central etc... I I understand that it is also a commercial…
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How do I fix this as the my device shows Web Protection is ON
1 security issue needs your attention Web Protection got disabled My device shows You Are Safe and Web protection is ON yet central shows web protection got disabled which is NOT
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Is BitDefender Total Security causing my samsung galaxy s10 to stop charging at 85%?
For the past few weeks, my mobile will not charge 100%. The charging stops at 85%. Could Bitdefender Total Security cause this problem? I'm wondering if it could be the Bitdefender settings I followed to stop BitDefender Web Security browsing from constantly auto deactivating? Is there a way you can have 100% full charge…
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Paid for premium but still on free
So for the last 3 subscriptions, I’ve been kept on free. I contacted bitdefender and sent them proof that I paid and showed them screenshots as here you’ll see attached. All they said is I’m on free per checking my account which doesn’t answer as to why that is if I paid. They seem unwilling to assist as have contacted…
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Need help May I ask a question??
I have downloaded and install this app/game, but the problem is it doesn't have an icon like usually it uses only the default android icon not the actual icon I don't know if the developers doesn't add it or don't know how to add, but certainly after I downloaded it the bitdefender mobile security app doesn't show any…