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Android scan Completeness
When Bitdefender runs a scan on my android device, the number of apps it claims to check is many fewer than are actually on my device. Also there is no mention of operating system files being scanned? My question is why does Bitdefender appear to be doing inadequate incomplete scans on my android device? I used to use…
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Bitdefender Security & VPN on Samsung S21 Ultra Android - Apps connect very slowly - why???
Hi there, since I installed Bitdefender Security & VPN on my Samsung S21 Ultra Android, some apps like e.g. Surveillance cameras, various games very slowly or sometimes not at all. If I switch VPN off, then everything goes normally. It doesn't matter whether I'm at home (Fritz Box with Repeater 2400) or in the office…
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Not sure what how to fix these issues
Hi I recently installed bitdefender. It's scanned my phone and told me everything is ok and configured everything for me which was fine . When I then gave my email account it's told me there were breaches found and issues I needed to fix so when I kicked it's telling me that that was leaked through certain websites which…
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How can I prevent my kids to by-pass the parental control using a pop-up
I limit my kids screentime using the parental control function in the Totalsecurity package, but the kids have found a way to get their screentime without the app counting the time, they open the app (youtube for example) in a pop-up and then they can watch it as long as they want, same goes for other apps. Has anybody…
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iPhone 7 how to set up protection features
iOS how to set up protection features
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Oukitel Mobile Devices & Bitdefender Problems - WP15
I own a Oukitel WP15 since September 2021 when it first came out (www.oukitel.com). Of all the android devices that I have, despite its large battery capacity, this is by far the most annoying device when it comes to Bitdefender & other apps. It keeps 'repeatedly' turning off Bitdefender VPN & web protection. ***PLEASE DO…
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Extremely slow browser use
When I installed Bit Defender Total Security on my Iphone, the web surfing browser became significantly slower. Any suggestions?
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Why Bitdefender unable to play sound in do not disturb mode
When i tried to find my device i play sound to locate but i found that my phone was in do not disturb mode. why this happens?
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App I didn’t download is running 24/7
I got a notification on my IPhone SE 2020 that my screen time was up 68% from the week before, which was weird, and discovered an app that’s been running 24/7 since last Tuesday called “Ohio State”. This is really weird because I’m not an Ohio State fan - I didn’t (knowingly) install it and I don’t recognize it. It’s not…
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Does Bitdefender do anything at all?
I've recently signed up and installed on an Oppo Find X3 Pro with Android 12. I get no notifications (other than the one saying it is running, which us always on) under any circumstances, despite all notifications being on, not set to silent and accessibility being enabled. Web protection turns itself off regularly (and…
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QR Code security
Hi All I'm an 'Ask Leo' fan and, after reading the latest issue, I have concerns regarding the protection by BD against malware encoded in QR units. Will BD isolate malware and prohibit connections to 'fatal' URL's? For the time being, I am avoiding QR codes. I have just uninstalled the QR code scanner on my android phone,…
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Bitdefender popups on Note 20
I have a new note 20 and Bitdefender pop ups keep telling me that a certain action has been checked and is clean. Trouble is this pop up stays on screen for a long time and I cannot remove it. It blocks areas where I wish to work on screen. Can anyone help to prevent this. It never happened on my note 8. I am going crazy !…
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How to disable ads
Hey, I want to know if there is a possibility to turn off the "More from Bitdefende - use vpn and use Wallet" in the main screen? Its always there and i am not going to use the apps (for now) so i like to remove these... thanks for your answers, Sven
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Premium security flagging domains I haven't visited?
Hi there, I have been receiving triggers on premium security at the same time for the last 2 weeks at 01:16 in the morning when I am definitely asleep. Anybody had similar issues? Sample below I have never heard of any of the domains listed by the way. The alerts are always from my iPhone and an old iPad and are the same…
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Just by clicking on a malicious website, is my device in danger?
The phone I use is S22. Yesterday I was surfing on twitter on chrome and while I was scrolling down profiles, I accidentally clicked on a malicious website. I managed to turn back and close before it was fully loaded. Twitter uses link shorteners to protect people from malicious sites (and here what I wanna ask is would…
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Anti-Theft on Android mobile
Dear All, I downloaded the trial version of Bit Defender Premium Security to test the product for a future purchase. I notice a strange situation. I installed the mobile version on my wife's mobile (redmi note 8 with Android 12). I testes the option Anti-Thef. I go to https://central.bitdefender.com/ and select the "play…
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OnePlus Nord 2 Android 11 Web Protection turned off notifications
OxygenOS Version 11.3 I keep getting a random popup message that Web Protection safety has been turned off. When I go look at Web Protection in-app, it says Web Protection is on. When I go to Central it tells me I need to fix my phone. I went through the routine of making sure I added all the permissions. I uninstalled it…
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Phone cloned
I’m not too sure how I am but somewhere through some sort of data connection my iPhone has been cloned possibly with a stolen old MacBook do I have a not sure I’m not a tech wizard. But I have recently proven through putting the software on my phone that I can’t install web protection because the kind phone is taking my…
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Internet Security + Mobile Security for Android
I recently activated my Bitdefender internet security on my android. However, on the android it is saying that I only have a trial of Mobile security for android. Are these services not bundled? Would I have to pay for Internet Security and Mobile Security for Android to protect my computers and phones?
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Which service stops bitdefender?
Which service stops bitdefender on android from running? I have changed all necessary settings such as battery optimisation but I still get an alert stating that another service has stopped bitdefender. When I click on it all I get is a list of browsers. I have chrome and Edge installed which are both compatible. Has…
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I would like to know how to use the app lock with just my fingerprint I use on my Samsung phone
I would like to know how to use the app lock with just my fingerprint I use on my Samsung phone what is happening it is quite irratating I use the bit defender app lock but I thought using the phones fingerprint would be enough to open up each app but after the fingerprint opens the app the app lock pens up askingme to…
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Can I choose the CITY where the VPN will appear to be located?
Would like my VPN to show my location in a particular city. Can this be done?
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My Android app does not show on BD central devices?
My new bd Android app does not show on central devices dispite activated
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Bitdefender eating all the battery
The problem started recently, Bitdefender seemq to be consuming quickly all my batteru charge. On the last charge it has been using 97,5% of the charge. I have a screenshot but do not see how to attach it here. I use a Galaxy S9 running Android 10 and Bitdefender 3.3.161.1916.
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Online Threat Protection on Android Device
The desktop application (build 26.0.10.45) seems to handle correctly BEEF webpages (The Browser Exploitation Framework - https://github.com/beefproject/beef), blocking malicious scripts (see image below, with Notification "Infected web page detected"). However, the Android version (3.159.1036) with all shields ON does not…
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Best Way to Protect Mobile Devices
What are others doing to manage phone security with Bitdefender? We're using Gravity Zone and central management is important so we can watch over client's networks. I don't believe there's a policy to manage mobile phones, is this correct? The only option I see to manage phones is to have each user download Bitdefender…
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Very slooow downloads on my tablet and phone.
I have a tablet and a phone, both running android 11. On the tab I have Lineage 18.1 and every couple of weeks I update Lineage. The update is 639MB and usually downloads in 6 or 7 minutes. With Bitdefender Mobile Security in the Tab, it took me 25 minutes to get to 50% so I paused the download,uninstalled Bitdefender, and…
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Защитить шторку паролем, и геолокацию сделать подключеной и скрытой
Защитить паролем, верхнюю шторку и все кнопки функции геолокация, соединения вайфай, моб точка доступа синхронизация, vpn, nfc, - открывались после 2 факторе, или как биометрии и сделать управления эти кнопками для подключения в любой момент, определения положения, чтобы я на функции включал, добавить его в скрытые…
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Optimizer for Mobile Devices?
Does Bitdefender have an "optimizer" in its mobile protection, like it does for the pc-based Bitdefender?
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Is my android phone at risk or not?
Just installed bitdefender on my samsung A202F. The scan on the phone says it is clean and safe but on my account dashboard on my main machine it says that the device is at risk and when I view the issues it just says "at risk". Always used AVAST on past phones but have had nothing on this one till now.
