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Scam Alert and Web Protection keep turning off.
Battery saving is off. I restart my phone at least 3 times a day......any responses to fix this blasted issue would be appreciated.....TIA
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Advanced message scams are not detected by bitdefender mobile security
I have active subscription of bitdefender mobile security and turned on scam alert with full notification and device access. Recently i came across one famous indian instagram influencer story that she got scammed by fake delevery boy just by sending one mobile number prepended with *401*. For ex *401*9825507588 she called…
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BUG?: Anti-Theft Alert Sound Blocked by Screen Timeout
I have Bitdefender Security installed on a LG- G8 ThinQ. There's an issue with the Anti-Theft Alert feature that makes in unusable to actually find my phone. Steps: Misplace phone Log in to Bitdefender Central, send Alert The alert does not go off. One of two things I have found so far that will trigger it 1) Have someone…
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iOS Data Scan
Bitdefender for Desktop found two Trojans on my iPhone backup. These were removed from the backup but what about the Phone? How do you scan the iPhone's data and remove the trojans?
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How many device i can use if i buy bidefender mobile security ?
I'm new user, can anyone tell me about this application ? if i buy bidefender mobile security, how many device mobile i can use it and can it be work on android and IOS mobile too ?
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App lock
Hello. My app lock is not working at all??
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Web Protection
Thankyou for all the helpful input by so many on this problem. Unfortunately, after implementing the steps to stop Web Protection turning off, this problem continues. I've turned off *Power saving. *Always on display, *Adaptive battery & have *Put unused apps to sleep Also, should "Wi-Fi Power Saving Mode" be off? Should…
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TV help
I installed VPN on Android TV but on central tell me unprotected to install security. But I can't share link or download. How do I install it.
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How to install Bitdefender Total Security on Android
I purchased Total Security and easily installed onto PC, however when trying to install on mobile, only option is the previous free trial Mobile Security. How do I avoid paying for Mobile Security which install wants to download when I've just purchased Total Security which I want to install onto android?
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How do I create a New Password?
I recently created fingerprint access on my android phone, I was not aware that after 72 hours, I was supposed to open my phone using a password. I have been asked for a Bitdefender Password which I do not have or forgot. I am now not able to use my phone.
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Can I scan system apps on mobile?
Can't find the option. :(
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Bitdefender does not scan all files
Please make changes to the Bitdefender for android so that it scans all the files and directories and all the apps including system apps as well. I am pretty sure it does not scan the system apps yet. As a user I do not feel much secure while using it. Hope in future things changes.
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Someone has repeatedly tried to unlock my device?!
Noticed this situation this morning. Central shows multiple failed PIN entry attempts on my device, even though nobody was physically operating the device (during the night, sleeping alone in the room). I noticed that these repeated "attempts" have been recorded for the last 12 days, also during daytime, as the Bitdefender…
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BD failing to protect me at all on dangerous texts
Love Bit Defender on computer ... BUT on my Droid I am being inundated with many dangerous texts with trap links. These are very obvious scam texts with active spy links. Yet BD hasn't caught even one. And there is no 'tool' or 'setting' that I can find to either intensify scanning of texts, or set level of parameters to…
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Should having iOS Developer Mode set to On cause excessive battery drain?
I have been suffering from excessive battery drain on my iPhone SE3 while running BitDefender Mobile Security on iOS 17.1.1 with iOS Developer Mode set to 'On'. I appear to have solved my battery drain issue by setting Developer Mode to 'Off'. I develop iOS apps in Xcode and have been using Developer Mode for testing my…
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Hacked?
hello, in fact would like to know if it is normal that there is 0 analysis of application anomalies even though activate the option each time. A lot of weird things have been happening to my phones for some time now, even though just bought the Pixel 8 Pro today. have enabled all available permissions. have applications…
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App lock is not working
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Does Bitdefender do anything at all?
I've recently signed up and installed on an Oppo Find X3 Pro with Android 12. I get no notifications (other than the one saying it is running, which us always on) under any circumstances, despite all notifications being on, not set to silent and accessibility being enabled. Web protection turns itself off regularly (and…
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Mobile scan
I have installed Bitdeffender on my Windows Laptop. Can I attach mobile and scan it?
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Bitdefender blocking phone calls
I need to call and fill a prescription tonight. But since installing Bit Defender, the call disconnects even before dialing. This is serious.
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bitdefender reports ipad ios out of date
HI. i have the latest ipad pro running the latest ios ipad software version 17.2 Bitdefender keeps reporting the ipad ios is out of date and should be on ios 17.2.1 This version doesnt exist for ipad and version 17.2 is the latest. version 17.2.1 is the current version for iphone. anyone else experience this or have a fix…
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Why am I getting Message that Subscription limit has been reached after Activation
Purchased Bitdefender from Amazon for my Android device and activated on Phone but unable to use the software as Bitdefender Central continues to show Subscription limit reached! Have installed on my laptop with no problems but Mobile activation is not resulting in software usability
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Active Web protection doesn't show any scanned connections
Hello, I have 2 iPhones with both BD installed and Web Activity activated. On my iPhone 11Pro I see Scanned (and blocked) connections. On my iPhone 13 I see 0 (zero) scanned connections, while active. I do know the web protection works on the iPhone 13, as when I go to a website with possible Malware, it blocks (like on…
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Android icon random 1
Every two or three days a 1 appears on my android bitdefender security icon. I open the app and check all the options in the toolbar at the bottom. There are no new messages and when I close the app the 1 remains. I have to restart the phone to remove it. Can anyone explain what is happening please and should I be worried…
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Erreur date expiration
Sur Android deux dates d expiration après installation sur un nouvel appareil Android l un expire demain impossible de joindre bitdefender directement ?
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Is Bitdefender mobile blocking phone number port
Hi I have a new phone and am porting my old number to it but this is failing – I had already installed bitfedender mobile on to the new phone before the port started – is this what is causing the problem - it's been "in progress" for 72 hours now. Any ideas very welcome Ta
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ALERTE SONORE VOL PERTE
Bonjour l'alerte sonore en cas de perte ou vol ne fonctionne que sur un des trois téléphone que je possède, je ne trouve pas l'origine de cette problématique. merci de votre aide cordialement
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Bitdefender phone numbers
I have called both UK phone nos. as listed under BD's Support/Call Us 24/7 but both calls resulted in "This number is not recognised......." Has anyone made successful calls to these nos? Robert
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Remote locate
Remote locate. Hello I do not want to use this option right now, but when I click not to activate how do I stop this from activating. Motorola android phone 11
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How can i create exception in Malware Scanner on android.
Hello When bitdefender found risk in app, i have only options "delete". i cann't do add to exceptions this app. Regards