-
Why does the report say I'm connected to 2 wifis
Hi hope someone can help me and my mum got are first report through and mine says I'm connected to 2 wifis but I'm only connected to 1 that my home wifi I haven't connected to another WiFi and on my mums phone says it connected to 7 wifis she only connected to her home wifi and her cameras she has out side
-
Bitdefender central not sending notifications
Hi my bitdefender central isn't sending me notification and does it scan for my location by it self because I seen my location pop up next to wifi signal so I opened up central and it said location scanned 1min ago but I didn't scan for my location Samsung s23 ultra Android 14
-
Why did I get a notification from bitdefender saying it doesn't support this Web browser
Hi I've had bitdefender for a few weeks now and the Web protection says it doesn't support this Web browser but I've only been using 2 chrome but I haven't really used that I use edge more but I didn't open it up at all I only opened up es file explorer up anyone know why it said that and it turned it off I had to turn it…
-
Found Modified Firmware on device, unble to factory reset
Is this a fixable issue? None of the settings are my own. Help
-
Why does VPN shut off when activating Webb Browsing Protection on my I phone?
Iphone
-
I just deactivated Bitdefender from my Galaxy Note 9 it is blocking my home wifi from connecting
I just deactivated Bitdefender from my Galaxy Note 9 because as of yesterday it was blocking me from connecting to my home wifi even after I set my home wifi as a "trusted" network. Anybody know why? It worked for the past month now it cant get and hold the IP Address?
-
Bloqueio de app parou de funcionar
O bloqueio de aplicativos parou de funcionar.. não pede mais a digital para liberar o acesso? Faz uns 7 dias que não funciona mais ! Nas configurações está tudo ok !
-
Locked apps turn unblocked if Bitdefender is uninstalled from my Android?
I am worried about my Android Phone being stolen. In the case it is stolen and it's unlocked at the same time, I have locked with bitdefender some critical apps or apps having my personal information. I am wondering if in that case, someone uninstalls Bitdefender, my locked apps become unlocked afterwards?.
-
Mobile Exclusions PLEASE!!
I'm getting numerous emails being identified as SPAM. One such is coming from HARO containing a link to connectively.us their new site. I get a notification every 3 to 10 minutes which is driving me MAD!!!! PLEASE HELP CUSTOMERS RESOLVE THIS - EXCLUSIONS would be a major leap forward
-
Personalizzatione home page BMS
Good morning, I propose the possibility of hiding this information for those who do not want to always view it. I would opt to leave the home screen cleaner. I would therefore add the "ignore" button to not always display the message to install the VPN, Bitdefender Central etc... I I understand that it is also a commercial…
-
How do I fix this as the my device shows Web Protection is ON
1 security issue needs your attention Web Protection got disabled My device shows You Are Safe and Web protection is ON yet central shows web protection got disabled which is NOT
-
Is BitDefender Total Security causing my samsung galaxy s10 to stop charging at 85%?
For the past few weeks, my mobile will not charge 100%. The charging stops at 85%. Could Bitdefender Total Security cause this problem? I'm wondering if it could be the Bitdefender settings I followed to stop BitDefender Web Security browsing from constantly auto deactivating? Is there a way you can have 100% full charge…
-
Paid for premium but still on free
So for the last 3 subscriptions, I’ve been kept on free. I contacted bitdefender and sent them proof that I paid and showed them screenshots as here you’ll see attached. All they said is I’m on free per checking my account which doesn’t answer as to why that is if I paid. They seem unwilling to assist as have contacted…
-
Need help May I ask a question??
I have downloaded and install this app/game, but the problem is it doesn't have an icon like usually it uses only the default android icon not the actual icon I don't know if the developers doesn't add it or don't know how to add, but certainly after I downloaded it the bitdefender mobile security app doesn't show any…
-
Scam Alert and Web Protection keep turning off.
Battery saving is off. I restart my phone at least 3 times a day......any responses to fix this blasted issue would be appreciated.....TIA
-
Advanced message scams are not detected by bitdefender mobile security
I have active subscription of bitdefender mobile security and turned on scam alert with full notification and device access. Recently i came across one famous indian instagram influencer story that she got scammed by fake delevery boy just by sending one mobile number prepended with *401*. For ex *401*9825507588 she called…
-
BUG?: Anti-Theft Alert Sound Blocked by Screen Timeout
I have Bitdefender Security installed on a LG- G8 ThinQ. There's an issue with the Anti-Theft Alert feature that makes in unusable to actually find my phone. Steps: Misplace phone Log in to Bitdefender Central, send Alert The alert does not go off. One of two things I have found so far that will trigger it 1) Have someone…
-
iOS Data Scan
Bitdefender for Desktop found two Trojans on my iPhone backup. These were removed from the backup but what about the Phone? How do you scan the iPhone's data and remove the trojans?
-
How many device i can use if i buy bidefender mobile security ?
I'm new user, can anyone tell me about this application ? if i buy bidefender mobile security, how many device mobile i can use it and can it be work on android and IOS mobile too ?
-
App lock
Hello. My app lock is not working at all??
-
Web Protection
Thankyou for all the helpful input by so many on this problem. Unfortunately, after implementing the steps to stop Web Protection turning off, this problem continues. I've turned off *Power saving. *Always on display, *Adaptive battery & have *Put unused apps to sleep Also, should "Wi-Fi Power Saving Mode" be off? Should…
-
TV help
I installed VPN on Android TV but on central tell me unprotected to install security. But I can't share link or download. How do I install it.
-
How to install Bitdefender Total Security on Android
I purchased Total Security and easily installed onto PC, however when trying to install on mobile, only option is the previous free trial Mobile Security. How do I avoid paying for Mobile Security which install wants to download when I've just purchased Total Security which I want to install onto android?
-
How do I create a New Password?
I recently created fingerprint access on my android phone, I was not aware that after 72 hours, I was supposed to open my phone using a password. I have been asked for a Bitdefender Password which I do not have or forgot. I am now not able to use my phone.
-
Can I scan system apps on mobile?
Can't find the option. :(
-
Bitdefender does not scan all files
Please make changes to the Bitdefender for android so that it scans all the files and directories and all the apps including system apps as well. I am pretty sure it does not scan the system apps yet. As a user I do not feel much secure while using it. Hope in future things changes.
-
Someone has repeatedly tried to unlock my device?!
Noticed this situation this morning. Central shows multiple failed PIN entry attempts on my device, even though nobody was physically operating the device (during the night, sleeping alone in the room). I noticed that these repeated "attempts" have been recorded for the last 12 days, also during daytime, as the Bitdefender…
-
BD failing to protect me at all on dangerous texts
Love Bit Defender on computer ... BUT on my Droid I am being inundated with many dangerous texts with trap links. These are very obvious scam texts with active spy links. Yet BD hasn't caught even one. And there is no 'tool' or 'setting' that I can find to either intensify scanning of texts, or set level of parameters to…
-
Should having iOS Developer Mode set to On cause excessive battery drain?
I have been suffering from excessive battery drain on my iPhone SE3 while running BitDefender Mobile Security on iOS 17.1.1 with iOS Developer Mode set to 'On'. I appear to have solved my battery drain issue by setting Developer Mode to 'Off'. I develop iOS apps in Xcode and have been using Developer Mode for testing my…
-
Hacked?
hello, in fact would like to know if it is normal that there is 0 analysis of application anomalies even though activate the option each time. A lot of weird things have been happening to my phones for some time now, even though just bought the Pixel 8 Pro today. have enabled all available permissions. have applications…