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Change from trial version to subscribed version on Android
Hello. I installed trial version on my Android phone. One day later i add bitdefender Family protection subscription to my bitdefender account. Now I cannot change from trial to subscribed Bitdefender on Android . When i uninstall bitdefender on android then proceed with add new device in bitdefender central ,still…
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App lock will not turn off
App lock works fine when I have it turned on and it does what its supposed to do when I am connected to a designated trusted wifi network. But... When I go into 'Settings' and turn it off, it does not turn off. Example - I am at home and NOT on my trusted wifi. I turn the App Lock off, but it stays on - each protected app…
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bitdefender mobile and antivirus: how to schedule scan times
Hi there, I'm trying to schedule the bitdefender scan times. How is this done?
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Bitdefender Antivirus Free version strange website behaviour
After rebooting today (due to last months bitdefender update) I noticed some problems loading one of my websites. Part of my website which loads items via AJAX requests are no longer loading anymore. I thought it was something with my website at first, but disabling the protection shield "fixes" it. Since i'm the coder of…
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Moved: Installing Bitdefender on a Huawei P40lite 5G
This discussion has been moved.
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Question about Bitdefender total security
I would like to ask if the Bitdefender total security protects my android phone on Bluetooth since I always play music in my Bluetooth speaker and headphone.
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Allowing Bitdefender to run a problematic app
Hi, I would like to install a surveillance app on my kid's cell. Bitdefender mobike security. absolutely blocks it. How can I force Bitdefender to allow the app to still run in the background? Thanks. Sharon
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App-lock / anti-theft seems pointless
I'm a bit confused regards app lock. It seems there's no way to stop somebody from simply uninstalling BitDefender from my tablet to remove all security features. The only way is to lock the whole tablet behind a passcode. However, I don't want to use a passcode every time I turn my tablet on - and prefer to use the BD…
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Outlook for Android grayed out message body
[{"insert":"Many, if not most of the email bodies in the Outlook app are grayed out or I have to repeatedly open the email to read it. I've stopped the Bitdefender service and the problem disappears. I have sufficient memory and my phone is less than two years old. Running Android 10. Is there anyway to exempt Outlook in…
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Appareil Android n apparaît pas dans bitdefender central
Bonjour, J ai acheté un code bitdefender total decurity pour 10 appareils (incluant les smartphones) en magasin. Installé avec succès sur les ordinateurs, une fois que j essaie l installation sur Android il demande de télécharger bitdefender mobile security et de suivre les instructions ce que je fais. Mais une fois l…
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Why Does Locating The Phone Takes So Long?(over 10 Mins!)
I have the latest version of BD installed on my GS3 and when I try to locate it, it takes forever. I have to click Locate phone 4-5 times for it to eventually work, and it never takes less than 10 mins to do so. I see the "Acquiring Position" text, but nothing happens after that for a loooooong time. Why is it taking so…
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Protected Browsers Missing (Android)
Hi All, I just discovered that my Bitdefender Android app is now missing three of the main browsers, Firefox, Chrome, and the Samsung browser. I know that these browsers were all showing up as protected until recently, it does still have six other browsers listed. I have updated the Bitdefender app and it currently shows…
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Web Protection and VPN
I've just installed Bitdefender Total Security on my Windows PC and the Mobile Security app on my iPad. Web protection on the iPad wants to turn on VPN but I dont want to enable the Bitdefender one as I already use NordVPN. Can web protection work with Nord?
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Facebook Messenger Not Connecting
[{"insert":"The primary reasons I came here first is because the only change to my system I'm aware of is the installation of Bitdefender on my phone. Messenger did have an update but I was also having this issue before it was updated. To my knowledge no other apps are having connectivity issues. Just to confirm said…
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Installation on Android device claims to be a trial version
Hi there, I bought a subscription to Bitdefender Total Security for 5 multi-platform devices. I've installed it on 3 devices: a Win10 laptop (activated), an iPhone and an Android tablet so far. In Bitdefender Central, all my 3 devices are listed as having BD installed although the Dashboard shows "2/5 installed". The Win10…
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wallet and Android
How can I use my wallet in Android?
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Android Bitdefender blocking safe site...
I visit a site that is blocked by Android Bitdefender and wish to know how to white list it so its not blocked. The only "fix" I can find in FAQ is for desktop, but nothing for Android. Please advise, many thanks.
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Is it worth or what are the benefits of installing Bitdefender on the iphone?
When I first purchased bitdefender and installed on my laptop and my iphone. It seemed to cause all sorts of troubles especially when connecting phone to laptop/itunes and trying to install update and backup.
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How do you turn off the phone alarm alert?
Used the alarm alert to locate my wife's phone today, but could not figure how to shut if off respectably. Had to do a restart to silence it. I assume there is a simple method that I am missing. Thanks.
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Unable to activate protection on my android device.
I recently bought a new laptop and wanted to install total security on it. I already had 3 devices 3year subscription so I tried to buy 2 more devices from bitdefender website but I was unable to buy them. So I removed one of my android device(1) from my central account in order to activate it on my laptop and brought a…
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Bitdefender mobile scan all files ?
I don't think you've scanned all the files. I want him to scan all the files.
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Can't Install Paid Version on Galaxy S10
I used the link in BD Central from my laptop to send the AV installation invite to my Android phone. But when I start the installation link, it quickly comes up with "Free trial has expired" which is true, I tried it many months ago and uninstalled it. I have the paid service on my laptop with a couple of unused devices…
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How do I setup a QR code scanner using Bitdefender on older iPhones
I have an iPhone 6 and an iPhone 8. Do I need a 3rd party app to use as a QR Code scanner or is this built in to Bitdefender Mobile? If I need a 3rd party app which one do recommend? If it is is built into Bitdefender do I need to download another Bitdefender app, because the Bitdefender Mobile app appears to be only a…
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Notification for ads / filesharing / onlineshop searches on my kids' ipads
Hello, I am receiving several notifications in Bitdefender Central These notification are like this : "XXXX a lancé une recherche sur ads" (in french) so it will something like "XXXX has launched a search on ads" in English I have this for ads / onlineshop / filesharing I thought it was due to ads in games they are playing…
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Bitdefender Mobile on tablet
I bought myself a tablet and have just installed Bitdefender Mobile on it. I have an Internet Security subscription for 10 devices, but I see that this app only works for 14 days, why is this?
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Web Protection always turns off Samsung S8
Hello, I have the paid version of Bitdefender on my Samsung S8. Every time I back out of the app Web Protection is turned off. I have followed the suggested fix to ensure battery optimisation is not set on the app but the problem still occurs. Can someone please suggest a fix as this is very annoying.
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Android devices
how many devices does mobile security cover. I have 3
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Why is Photo Transfer no longer working after Bitdefender install?
I use an app on my iPhone called Photo Transfer and it's Windows companion on my PC to transfer pictures through our Wi-Fi from one device to the other. This product quit working after I installed Bitdefender. Specifically, when I start Photo Transfer on my PC and start the app on my iPhone, then search for the iPhone as a…
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How do you set up Antitheft for iphones, I have managed to do it for android
a
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Does Bitdefender for Android detect and clean the XHelper virus?
Does Bitdefender for Android detect and clean the XHelper virus?
