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The app you have just installed requires scanning before being used
At least once a day I get the following message: Bitdefender Mobile Security, The app you have just installed requires scanning before being used. It does not identify which app is affected, and I have not recently installed any new apps, Any help would be appreciated, Thanks
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security
I want to change master password but unable to locate security key,
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Error code 501 when scanning (android)
Hi, I have a error code 501 when scanning my device. the scan stop half way and give me the code, no explanation for it. it say my device is at risk. Android phone
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Change scan frequency/time of day?
BD scans my incredibly run down Galaxy s9 a lot, and it uses enough overhead that it sometimes disrupts other active apps. Like I said, it's an old phone far enough into end of life that it already struggles with basic functionality here and there. I don't need my storage scanned 2-3 times per day. I probably don't even…
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Strange message
hello sorry I am new to anti virus software. I have an Android and on Tuesday afternoon a message told me that I had installed an unreliable application. but I hadn't touched my phone in a long time. Is it possible that a malicious application installed itself? and is it possible that the analysis does not detect…
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Hi. Today morning I got on my mobile info like on te screenshot???
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App Crash Version 3.3.221.2334 (Android)
Hi, Since yesterday (27 Oct 23) the newest installed Android app version crashes many times. Version see subject. I had no problems before. Any ideas? Thanks and regards, Sutti
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Message Virusapp detected?
I got a message on my mobile that i can't get rid off. Bitdefender app says my system is safe. I can't make out if this message is generated by Bitdefender or not. It also did not mention which app is compromised. Can anyone help to solve this?
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Sensitive data exposed BUT cannot change password as accounts unidentifiable
What are these data breaches please? I have no idea what the accounts and read even mean and there’s no link to follow… Please help
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Bug? Bitdefender Mobile Security - stop/crashes at app-lock access (after opening a locked app).
Good day, I'm using bitdefender for many years now without any problems, it silently does its work on all my devices. But since just a few days (since about 27-10-2023) on my phone (Samsung S10e/OneUI 4.1/Android 12) Bitdefender mobile security stop/crashes at app-lock access (after opening a locked app). Bitdefender…
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Mobile app issues
Hello I have a couple of issues with the latest version of the mobile app; 1 Account privacy - shows not been scanned for 2 weeks but is constantly scanning without end 2 Keeps asking me to activate Scam alert there is another issue relating to the bitdefender central it says my i pad doesnt have web protection switched…
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Does web protection in Android provide real time scanning of web links
Does web protection in Android scan web link's content and scripts in real time to detect malicious intent/threats ?
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Help my phone is lost!
Hello everybody, My daughter has lost her phone today. I thought I had protection Bitdefender in our family group but when I tried to find her phone, I couldn't find her phone in Bitdefender Central. She switched her phone a few months ago and had some trouble installing her phone with prolonging the abonnement. Maybe she…
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Attempt to unlock
Hello. An attempt was made to unlock an account only Motorola android phone, is their away to find out exactly who it was
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Android scan Completeness
When Bitdefender runs a scan on my android device, the number of apps it claims to check is many fewer than are actually on my device. Also there is no mention of operating system files being scanned? My question is why does Bitdefender appear to be doing inadequate incomplete scans on my android device? I used to use…
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App scan
Hello. When I do a app scan everything is ok ,but it shows the apps it is scanning to quickly, and there are a few I don't recognize is there anyway to see what apps it just scanned when it is done. Cheers and thank you Motorola hyper one version 11
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Apps scanned in Bitdefender mobile
I have noticed when I run a scan on my phone, some of the items first scanned don't show an app name, they show numbers. I don't have any apps that have numbers for their name. The scan is so fast that I don't have time to copy the numbers. Is there a way to see everything that is scanned?
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Does Bitdefender blocks malware from connecting to free wifi?
I read that connecting to free wifi like in hotels or airports can download malware to your phone. How does that work and is it something that bitdefender blocks?
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Mobile Security seems to think there's an unverifiable app on my phone?
In the last few weeks, Mobile Security on my Pixel 3a has been regularly throwing up overnight a notification that there is a new app installed that cannot be verified and that a scan is required. The weird thing is, no new app has been installed. Of course I worried that there was some malware that had made its way in,…
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Iphone 12 Pro blijft hangen na opdracht
Hallo, ik ervaar op mijn Iphone 12 Pro zeer regelmatig dat hij blijft hangen als ik een zoekopdracht geef op Internet of Teletekst en dergelijke. Als ik dan de Wifi even snel uitschakel en weer inschakel, loopt hij weer door en is het probleem over en kom ik op de gewenste site. Ik denk dat dit aan de mobiele beveiliging…
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Warning
I just ran a manual scan the morning and a scheduled scan at noon and got this warning around 6:00 PM EST. Why would I get a warning about running a scan if I have done two in one day? I haven't downloaded anything and am on ProtonVPN.
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Can Bitdefender’s mobile security really protect my phone from viruses and malware?
Hello! Everyone I have a question. I'm considering using Bitdefender's mobile protection to shield my phone, but I'm curious about its effectiveness in protecting against viruses and malware. In today's digital world, our mobile devices store a lot of sensitive data, making security a top priority. I'd like to know more…
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Password Manager Autofill not working on Android
Hi All Just trying password manager as a potential replacement for wallets. Installed and working fine on laptop. However, on my two Android devices the autofill function does not work. I followed the instructions and selected Enable Autofill when installing the app, and selected Bitdefender Password Manager as the trusted…
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Bitd for android installed on chromebook won't startup.
Bitd has been running fine for a year. I've tried startup repeatedly and have waited for 20 minutes for it to start.Help pleas
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Web Protection Data Missing in iOS mobile security app
We have two iphones in our household, each protected by bitdefender on separate accounts. On one device the data appears as it should. On the other, no data appears on the web protection tab. Any ideas as to why?
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Password Manager
how to set a pin to open password manager
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Snap Photo function in case of failed unlocking
Hello, does anyone know why I can't see the photos here after incorrectly unlocking the phone? I gave all permissions to Bitdefender Security. I have selected displaying photos in the settings. What is it about?
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When I go to turn on Allow Draw Over Other Apps for App Lock. My phone says Feature Not Available
feature not available because it slows down your phone. Is there a Google setting I have to change? I have Android 11 on Aspera Nitro phone
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Defaulted to 14 day trial on android
Hi there, Just purchased a subscription to Bitdefender antivirus plus. When adding a device via QR code, the android device has defaulted to a 14 day trial - i.e. hasn't picked up that I have an active subscription. Tried adding the activation code I was given but it doesn't recognise that either. It's showing as a…
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Network scan
Hello. I have a Motorola hyper one android 11 and I am going to run network scan, my question is on when scan is done how will I know wether my network has been compromised. What will the test tell me when completed green for alls good or red for danger. Please excuse my ignorance I just want to know if I am good to go.…