How can I prevent my kids to by-pass the parental control using a pop-up

belgianguy · 2022-03-25T08:49:58+00:00

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I limit my kids screentime using the parental control function in the Totalsecurity package, but the kids have found a way to get their screentime without the app counting the time, they open the app (youtube for example) in a pop-up and then they can watch it as long as they want, same goes for other apps. Has anybody else noticed this, and has anybody found a way to prevent this.

Greetings, W

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Alexandru_BD

Hello @belgianguy and welcome to the Community!

This sounds like a known issue with the app blocking bypass by using split screen. The developers are working on a fix that will be deployed automatically with the next release. We don't have an ETA yet, but it's work in progress.

Thank you for your patience.

Best regards.

Herc

Hello Support, please can we have a status on where are we with a fix on this? It's been 2 year.

This is a significant loophole and my kids have found out about it…

Regards

[Deleted User]

@Herc ,

Welcome to the Bitdefender Forums. I am pinging @Alexandru_BD , the Forum Administrator, to request he provide an update to you. He should be back to work tomorrow.

Thank you, and have a great day.

Regards,

Phil

Alexandru_BD

Hi,

What I can tell you is that further development has been halted for the existing Parental Control feature and a revised, overhauled new version is in the works. As such, this loophole has not been resolved yet, but we are waiting for the upgraded version to bring a few solid improvements over the existing one.

Thank you for your understanding.

Regards,

Alex

Alexandru_BD

Following up on this thread, this just came in:

https://www.bitdefender.com/consumer/support/answer/99849/